100
NPS
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SalesChoice
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About SalesChoice's Brand
SalesChoice is a SaaS-based predictive and prescriptive analytics company that increases the performance of business-to-business sales.
Brand at a Glance
100%
Customer Loyalty
4.4/5
Product Quality
4.1/5
Pricing
4.1/5
Customer Service
SalesChoice NPS
SalesChoice's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether SalesChoice's customers would recommend using the product based on a scale of -100 to 100.
SalesChoice Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
SalesChoice NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Feb 2023 100 | Feb 2023 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SalesChoice Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of SalesChoice users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
SalesChoice Product Quality
4.4/5
SalesChoice has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
Sign Up to unlock SalesChoice's overall Product Quality score rated by its users and customers.
SalesChoice Product Information
SalesChoice serves markets in the United States and Canada. SalesChoice supports Web devices and offers products for small and medium sized businesses.
SalesChoice’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://www.saleschoice.com
- Company Size
- 11-50 Employees
Industry
Tech
Analytics
SaaS
Languages Supported
English
Product Type
Sales Management Software
Sales Forecasting & Analytics Software
Business Intelligence (BI) Software
Sales Enablement Software
Predictive Analytics Software
SalesChoice Pricing
SalesChoice ROI & Value For Money
4.1/5
SalesChoice has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock SalesChoice's overall ROI score rated by its users and customers.
SalesChoice Pricing Plans
SalesChoice has a pricing structure that accommodates small and medium businesses.
Who Uses SalesChoice?
Small Businesses
Medium Businesses
SalesChoice Customer Satisfaction (CSAT)
SalesChoice Customer Satisfaction (CSAT) Score
100 / 100
SalesChoice has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
SalesChoice Customer Service
4.1/5
SalesChoice has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock SalesChoice's overall Customer Service score rated by its users and customers.
About SalesChoice's Customer Service
Address
Toronto, KS United States of America
Website
http://www.saleschoice.com
Phone Number
(647)477-6254
SalesChoice as an Employer
4.3/5
SalesChoice has a 4.3/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
SalesChoice scored a 100 for Net Promoter Score and a 67 for Employee Net Promoter Score. NPS gauges how likely a customer of SalesChoice would recommend the brand to a friend. ENPS measures how likely SalesChoice employees would recommend working at SalesChoice to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
67
eNPS Score
| 67% | Promoters |
|---|---|
| 33% | Passive |
| 0% | Detractors |
