Scaled Inference NPS & Customer Reviews | Comparably
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About Scaled Inference's Brand

Scaled Inference provides a simple and autonomous metrics optimization-as-a-service at scale

Brand at a Glance

5/5
Product Quality
5/5
Pricing
5/5
Customer Service

Scaled Inference NPS

Scaled Inference's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Scaled Inference's customers would recommend using the product based on a scale of -100 to 100.

Scaled Inference Overall NPS

100
NPS
100%Promoters
0%Passives
0%Detractors
Scaled Inference Overall NPS

Scaled Inference NPS Trend

-100
-50
0
50
100
Aug 2020
100
Aug 2020100

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Scaled Inference Product Quality

5/5

Scaled Inference has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.

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Scaled Inference Product Information

Scaled Inference serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. Scaled Inference supports Web devices and offers products for small and medium sized businesses.

Scaled Inference’s product quality score is a 5 out of 5 as rated by its users and customers.

Website
https://scaledinference.com/
Company Size
11-50 Employees

Industry

Tech
AI, Big Data and Analytics
SaaS

Languages Supported

English

Product Type

Analytics Software
Marketing Analytics Software
Web Analytics Software
Artificial Intelligence Software
AB Testing Software

Scaled Inference Pricing

Scaled Inference ROI & Value For Money

5/5

Scaled Inference has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.

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Scaled Inference Pricing Plans

Scaled Inference has a pricing structure that accommodates small and medium businesses.

Who Uses Scaled Inference?

Small Businesses
Medium Businesses

Scaled Inference Customer Service

5/5

Scaled Inference has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.

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About Scaled Inference's Customer Service

Address

Downtown, Palo Alto, CA 94301


Website

https://scaledinference.com/


Phone Number

(650) 257-0070

Consumer vs. Employees

Scaled Inference scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Scaled Inference would recommend the brand to a friend. ENPS measures how likely Scaled Inference employees would recommend working at Scaled Inference to a friend.

Net Promoter Score

100
NPS Score
100%Promoters
0%Passive
0%Detractors

Employee Net Promoter Score

100
eNPS Score
100%Promoters
0%Passive
0%Detractors

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