

Scaled Inference provides a simple and autonomous metrics optimization-as-a-service at scale
Scaled Inference's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Scaled Inference's customers would recommend using the product based on a scale of -100 to 100.
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 100 | Aug 2020 | 100 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Scaled Inference has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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Scaled Inference serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, Latin America, Germany, Brazil, and Mexico. Scaled Inference supports Web devices and offers products for small and medium sized businesses.
Scaled Inference’s product quality score is a 5 out of 5 as rated by its users and customers.
Scaled Inference has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Scaled Inference has a pricing structure that accommodates small and medium businesses.
Scaled Inference has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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Downtown, Palo Alto, CA 94301
https://scaledinference.com/
(650) 257-0070
Scaled Inference scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Scaled Inference would recommend the brand to a friend. ENPS measures how likely Scaled Inference employees would recommend working at Scaled Inference to a friend.
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |