28
NPS
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Brand Page
Schedulehead
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About Schedulehead's Brand
Schedulehead is a free application for business to schedule their employees.
Brand at a Glance
4.2/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Schedulehead NPS
Schedulehead's Net Promoter Score (NPS) is a 28 with 58% Promoters, 12% Passives, and 30% Detractors. Net Promoter Score tracks whether Schedulehead's customers would recommend using the product based on a scale of -100 to 100.
Schedulehead Overall NPS
| 58% | Promoters |
|---|---|
| 12% | Passives |
| 30% | Detractors |
Schedulehead NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 27 | Aug 2020 | 27 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Schedulehead NPS by Usage
Schedulehead's NPS was rated the highest by customers who have used Schedulehead's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 37 | Less than 1 Year | 37 |
2 to 5 Years 57 | 2 to 5 Years | 57 |
5 to 10 Years 11 | 5 to 10 Years | 11 |
Schedulehead Product Quality
4.2/5
Schedulehead has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Schedulehead Product Information
Schedulehead serves markets in the United States, Europe, Australia, Canada, and United Kingdom. Schedulehead supports iOS, Web, and Android devices and offers products for small, medium, and large sized businesses.
Schedulehead’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://schedulehead.com
- Company Size
- 11-50 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Employee Scheduling Software
Catering Software
Schedulehead Pricing
Schedulehead ROI & Value For Money
4.1/5
Schedulehead has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Schedulehead's overall ROI score rated by its users and customers.
Schedulehead Pricing Plans
Schedulehead has a pricing structure that accommodates small, medium, and large businesses. Starting from $49/month, Schedulehead uses a subscription model and offers the following: Business: $2.50 per active worker/month ($49/month minimum) and Enterprise: Starting at $4 per active worker/month ($200/month minimum).
Who Uses Schedulehead?
Small Businesses
Medium Businesses
Large Enterprises
Schedulehead Customer Service
3.7/5
Schedulehead has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Schedulehead's Customer Service
Address
3639 Midway Drive, Suite B366, San Diego, CA
Website
http://schedulehead.com
Phone Number
858-225-2328
Consumer vs. Employees
Schedulehead scored a 28 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Schedulehead would recommend the brand to a friend. ENPS measures how likely Schedulehead employees would recommend working at Schedulehead to a friend.
Net Promoter Score
28
NPS Score
| 58% | Promoters |
|---|---|
| 12% | Passive |
| 30% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
