41
NPS
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Schreiber Foods
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About Schreiber Foods' Brand
Brand at a Glance
72%
Customer Loyalty
3.8/5
Product Quality
4/5
Pricing
3.9/5
Customer Service
Schreiber Foods NPS
Schreiber Foods's Net Promoter Score (NPS) is a 41 with 60% Promoters, 21% Passives, and 19% Detractors. Net Promoter Score tracks whether Schreiber Foods's customers would recommend using the product based on a scale of -100 to 100.
Schreiber Foods Overall NPS
| 60% | Promoters |
|---|---|
| 21% | Passives |
| 19% | Detractors |
Schreiber Foods NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 31 | Nov 2023 | 31 |
Feb 2024 34 | Feb 2024 | 34 |
Mar 2024 28 | Mar 2024 | 28 |
Apr 2024 31 | Apr 2024 | 31 |
May 2024 33 | May 2024 | 33 |
Jun 2024 33 | Jun 2024 | 33 |
Jul 2024 34 | Jul 2024 | 34 |
Aug 2024 36 | Aug 2024 | 36 |
Oct 2024 37 | Oct 2024 | 37 |
Feb 2025 38 | Feb 2025 | 38 |
Aug 2025 40 | Aug 2025 | 40 |
Dec 2025 41 | Dec 2025 | 41 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Schreiber Foods NPS by Gender
Schreiber Foods's NPS was rated 80 by Male customers on Comparably.
Male
80
Schreiber Foods's NPS was rated 80 by Male customers on Comparably.
80%
Promoters
20%
Passives
0%
Detractors
Female
N/A
Schreiber Foods's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Schreiber Foods NPS by Ethnicity
Schreiber Foods's NPS was rated 75 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 75 | Caucasian | 75 |
Schreiber Foods NPS by Age
Schreiber Foods's NPS was rated 100 points by customers ages 36-40 and customers ages 51-55 on Comparably.
Schreiber Foods NPS by Usage
Schreiber Foods's NPS was rated the highest by customers who have used Schreiber Foods's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 75 | 1 to 2 Years | 75 |
Over 10 Years 40 | Over 10 Years | 40 |
Schreiber Foods Customer Reviews
Out of the 5 Schreiber Foods customer reviews 5 were positive and 0 were constructive. Schreiber Foods customer reviews reflect that all customers have a favorable experience using the products/services of the company.
Schreiber Foods Customer Loyalty
72%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
72% of Schreiber Foods users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Schreiber Foods Customer Loyalty Score by Gender
Schreiber Foods's Customer Loyalty score was rated 73 by Male customers on Comparably.
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Male
73%
Yes
Female
N/A
Yes
Schreiber Foods Customer Loyalty Score by Ethnicity
Schreiber Foods's Customer Loyalty score was rated 78% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Schreiber Foods.
78
out of 100
Caucasian
Schreiber Foods Customer Loyalty Score by Age
Schreiber Foods's Customer Loyalty score was rated 100% by customers ages 36-40 and customers ages 51-55 on Comparably.
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0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
36-40 100% | 36-40 | 100% |
51-55 100% | 51-55 | 100% |
Schreiber Foods Customer Loyalty Score by Usage
Schreiber Foods's Customer Loyalty score was rated the highest by customers who have used Schreiber Foods's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Schreiber Foods Customer Loyalty Score by Industry
Schreiber Foods's Customer Loyalty score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Schreiber Foods Product Quality
3.8/5
Schreiber Foods has an overall Product Quality score of 3.8 out of 5 stars rated by its users and customers.
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Schreiber Foods Product Information
Schreiber Foods’s product quality score is a 3.8 out of 5 as rated by its users and customers. Reviewers from the Education industry rated Schreiber Foods's product the highest. Reviewers from the Accounting industry rated Schreiber Foods the lowest at 3.
- Company Size
- 5,001-10,000 Employees
Quick Insights into Schreiber Foods Product Quality
Schreiber Foods's Product Quality score was rated highest by customers ages 51-55, and rated lowest by customers from the Accounting industry.
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Ranked Schreiber Foods Product Quality the Highest
Ranked Schreiber Foods Product Quality the Lowest
Schreiber Foods Product Quality Score by Gender
Schreiber Foods's Product Quality score was rated 4.1 by Male customers on Comparably.
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Male
4.1/5
Female
N/A
Schreiber Foods Product Quality Score by Ethnicity
Schreiber Foods's Product Quality score was rated 4.4 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Schreiber Foods.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.4 | Caucasian | 4.4 |
Schreiber Foods Product Quality Score by Age
Schreiber Foods's Product Quality score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Schreiber Foods.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.1 | 36-40 | 4.1 |
51-55 5 | 51-55 | 5 |
Schreiber Foods Product Quality Score by Usage
Schreiber Foods's Product Quality score was rated the highest by customers who have used Schreiber Foods's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Schreiber Foods Product Quality Score by Industry
Schreiber Foods's Product Quality score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Schreiber Foods Pricing
Schreiber Foods ROI & Value For Money
4/5
Schreiber Foods has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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Schreiber Foods Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Education industry. The users from the Accounting industry think that they had the lowest ROI from Schreiber Foods.
Quick Insights into Schreiber Foods ROI
Schreiber Foods's ROI score was rated highest by customers ages 36-40, and rated lowest by customers from the Accounting industry.
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Ranked Schreiber Foods ROI the Highest
Ranked Schreiber Foods ROI the Lowest
Schreiber Foods ROI Score by Gender
Schreiber Foods's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Schreiber Foods.
Male
4.5/5
Female
N/A
Schreiber Foods ROI Score by Ethnicity
Schreiber Foods's ROI score was rated 4.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Schreiber Foods.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 4.6 | Caucasian | 4.6 |
Schreiber Foods ROI Score by Age
Schreiber Foods's ROI score was rated the highest by customers ages 36-40, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Schreiber Foods.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
36-40 4.6 | 36-40 | 4.6 |
51-55 4.5 | 51-55 | 4.5 |
Schreiber Foods ROI Score by Usage
Schreiber Foods's ROI score was rated the highest by customers who have used Schreiber Foods's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Schreiber Foods ROI Score by Industry
Schreiber Foods's ROI score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Schreiber Foods Customer Satisfaction (CSAT)
Schreiber Foods Customer Satisfaction (CSAT) Score
73 / 100
Schreiber Foods has an overall Customer Satisfaction score of 73 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
41%
Satisfied
32%
Neither Satisfied nor Dissatisfied
14%
Dissatisfied
9%
Very Dissatisfied
4%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Schreiber Foods Customer Satisfaction
Schreiber Foods's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Schreiber Foods Customer Satisfaction the Highest
Schreiber Foods Customer Satisfaction Score by Gender
Schreiber Foods's Customer Satisfaction score was rated 63 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Schreiber Foods.
63 / 100
MaleVery Satisfied | 63% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 25% | |
Dissatisfied | 12% | |
Very Dissatisfied | 0% |
Schreiber Foods Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Schreiber Foods' Customer Satisfaction (CSAT) score was rated 84% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Schreiber Foods.
84 / 100
Very Satisfied
67%
Satisfied
17%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
16%
Very Dissatisfied
0%
Schreiber Foods Customer Satisfaction Score by Age
Schreiber Foods's Customer Satisfaction score was rated 67 points by customers ages 36-40 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Schreiber Foods.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 36-40 | 67% |
Schreiber Foods Customer Satisfaction Score by Usage
Schreiber Foods's Customer Satisfaction score was rated 67 points by customers who have used Schreiber Foods's products/services for 1 to 2 Years.
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Schreiber Foods Customer Service
3.9/5
Schreiber Foods has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
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About Schreiber Foods's Customer Service
Website
http://www.schreiberfoods.com
Quick Insights into Schreiber Foods Customer Service
Schreiber Foods's Customer Service score was rated highest by customers ages 51-55, and rated lowest by customers from the Accounting industry.
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Ranked Schreiber Foods Customer Service the Highest
Ranked Schreiber Foods Customer Service the Lowest
Schreiber Foods Customer Service Score by Gender
Schreiber Foods's Customer Service score was rated 4.3 by Male customers on Comparably.
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Male
4.3/5
Female
N/A
Schreiber Foods Customer Service Score by Ethnicity
Schreiber Foods's Customer Service score was rated 4.2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Schreiber Foods.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 4.2 | Caucasian | 4.2 |
Schreiber Foods Customer Service Score by Age
Schreiber Foods's Customer Service score was rated the highest by customers ages 51-55, and the lowest by customers ages 36-40.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Schreiber Foods.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
36-40 4.5 | 36-40 | 4.5 |
51-55 4.6 | 51-55 | 4.6 |
Schreiber Foods Customer Service Score by Usage
Schreiber Foods's Customer Service score was rated the highest by customers who have used Schreiber Foods's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
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Schreiber Foods Customer Service Score by Industry
Schreiber Foods's Customer Service score was rated the highest by Education industry customers, and the lowest by Accounting industry customers.
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Schreiber Foods as an Employer
3.6/5
Schreiber Foods has a 3.6/5 stars for its overall company culture rated by their employees
top
20%
Consumer vs. Employees
Schreiber Foods scored a 41 for Net Promoter Score and a 16 for Employee Net Promoter Score. NPS gauges how likely a customer of Schreiber Foods would recommend the brand to a friend. ENPS measures how likely Schreiber Foods employees would recommend working at Schreiber Foods to a friend.
Net Promoter Score
41
NPS Score
| 60% | Promoters |
|---|---|
| 21% | Passive |
| 19% | Detractors |
Employee Net Promoter Score
16
eNPS Score
| 49% | Promoters |
|---|---|
| 18% | Passive |
| 33% | Detractors |
