-47
NPS
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Schweiger Dermatology
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About Schweiger Dermatology's Brand
Schweiger Dermatology is a full service cosmetic & general dermatology.
Brand at a Glance
32%
Customer Loyalty
1.6/5
Product Quality
1.7/5
Pricing
1.8/5
Customer Service
Schweiger Dermatology CMO
Schweiger Dermatology NPS
Schweiger Dermatology's Net Promoter Score (NPS) is a -47 with 21% Promoters, 11% Passives, and 68% Detractors. Net Promoter Score tracks whether Schweiger Dermatology's customers would recommend using the product based on a scale of -100 to 100.
Schweiger Dermatology Overall NPS
| 21% | Promoters |
|---|---|
| 11% | Passives |
| 68% | Detractors |
Schweiger Dermatology NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -40 | Oct 2022 | -40 |
Nov 2022 -57 | Nov 2022 | -57 |
Jan 2023 -66 | Jan 2023 | -66 |
Feb 2023 -70 | Feb 2023 | -70 |
Jun 2023 -72 | Jun 2023 | -72 |
Jul 2023 -59 | Jul 2023 | -59 |
Oct 2023 -62 | Oct 2023 | -62 |
Dec 2023 -67 | Dec 2023 | -67 |
Jun 2024 -57 | Jun 2024 | -57 |
Aug 2024 -54 | Aug 2024 | -54 |
Oct 2024 -56 | Oct 2024 | -56 |
Sep 2025 -47 | Sep 2025 | -47 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Schweiger Dermatology NPS by Gender
Schweiger Dermatology's NPS was rated -100 by Female customers on Comparably.
Female
-100
Schweiger Dermatology's NPS was rated -100 by Female customers on Comparably.
0%
Promoters
0%
Passives
100%
Detractors
Male
N/A
Schweiger Dermatology's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Schweiger Dermatology NPS by Ethnicity
Schweiger Dermatology's NPS was rated -67 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -67 | Caucasian | -67 |
Schweiger Dermatology NPS by Usage
Schweiger Dermatology's NPS was rated -67 points by customers who have used Schweiger Dermatology's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year -67 | Less than 1 Year | -67 |
Schweiger Dermatology Customer Loyalty
32%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
32% of Schweiger Dermatology users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Schweiger Dermatology Customer Loyalty Score by Gender
Schweiger Dermatology's Customer Loyalty score was rated 10 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Schweiger Dermatology.
Female
10%
Yes
Male
N/A
Yes
Schweiger Dermatology Customer Loyalty Score by Ethnicity
Schweiger Dermatology's Customer Loyalty score was rated 10% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Schweiger Dermatology.
10
out of 100
Caucasian
Schweiger Dermatology Customer Loyalty Score by Usage
Schweiger Dermatology's Customer Loyalty score was rated 10% by customers who have used Schweiger Dermatology's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Schweiger Dermatology Product Quality
1.6/5
Schweiger Dermatology has an overall Product Quality score of 1.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Schweiger Dermatology's overall Product Quality score rated by its users and customers.
Schweiger Dermatology Product Information
Schweiger Dermatology’s product quality score is a 1.6 out of 5 as rated by its users and customers.
- Company Size
- 501-1,000 Employees
Industry
Consumer Services
Healthcare
Quick Insights into Schweiger Dermatology Product Quality
Schweiger Dermatology's Product Quality score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Schweiger Dermatology's Product Quality.
Ranked Schweiger Dermatology Product Quality the Highest
Schweiger Dermatology Product Quality Score by Gender
Schweiger Dermatology's Product Quality score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Schweiger Dermatology.
Female
1.5/5
Male
N/A
Schweiger Dermatology Product Quality Score by Ethnicity
Schweiger Dermatology's Product Quality score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Schweiger Dermatology.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Schweiger Dermatology Product Quality Score by Usage
Schweiger Dermatology's Product Quality score was rated 2 stars by customers who have used Schweiger Dermatology's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Schweiger Dermatology Pricing
Schweiger Dermatology ROI & Value For Money
1.7/5
Schweiger Dermatology has a value for money and ROI score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Schweiger Dermatology's overall ROI score rated by its users and customers.
Quick Insights into Schweiger Dermatology ROI
Schweiger Dermatology's ROI score was rated highest by Caucasian customers.
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Ranked Schweiger Dermatology ROI the Highest
Schweiger Dermatology ROI Score by Gender
Schweiger Dermatology's ROI score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Schweiger Dermatology.
Female
1.5/5
Male
N/A
Schweiger Dermatology ROI Score by Ethnicity
Schweiger Dermatology's ROI score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Schweiger Dermatology.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Schweiger Dermatology ROI Score by Usage
Schweiger Dermatology's ROI score was rated 1.5 stars by customers who have used Schweiger Dermatology's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Schweiger Dermatology Customer Satisfaction (CSAT)
Schweiger Dermatology Customer Satisfaction (CSAT) Score
17 / 100
Schweiger Dermatology has an overall Customer Satisfaction score of 17 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
17%
Neither Satisfied nor Dissatisfied
16%
Dissatisfied
25%
Very Dissatisfied
42%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Schweiger Dermatology Customer Satisfaction
Schweiger Dermatology's Customer Satisfaction score was rated highest by Caucasian customers.
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Ranked Schweiger Dermatology Customer Satisfaction the Highest
Schweiger Dermatology Customer Satisfaction Score by Gender
Schweiger Dermatology's Customer Satisfaction score was rated 0 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Schweiger Dermatology.
0
FemaleVery Satisfied | 0% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 33% | |
Very Dissatisfied | 67% |
Schweiger Dermatology Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Schweiger Dermatology's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Schweiger Dermatology.
33 / 100
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
33%
Very Dissatisfied
34%
Schweiger Dermatology Customer Satisfaction Score by Usage
Schweiger Dermatology's Customer Satisfaction score was rated 33 points by customers who have used Schweiger Dermatology's products/services for Less than 1 Year.
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Schweiger Dermatology Customer Service
1.8/5
Schweiger Dermatology has an overall Customer Service score of 1.8 out of 5 stars rated by its users and customers.
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About Schweiger Dermatology's Customer Service
Address
New York City, NY
Website
http://www.schweigerderm.com/
Phone Number
(212) 283-3000
Quick Insights into Schweiger Dermatology Customer Service
Schweiger Dermatology's Customer Service score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Schweiger Dermatology's Customer Service score.
Ranked Schweiger Dermatology Customer Service the Highest
Schweiger Dermatology Customer Service Score by Gender
Schweiger Dermatology's Customer Service score was rated 1.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Schweiger Dermatology.
Female
1.5/5
Male
N/A
Schweiger Dermatology Customer Service Score by Ethnicity
Schweiger Dermatology's Customer Service score was rated 1.5 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Schweiger Dermatology.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Schweiger Dermatology Customer Service Score by Usage
Schweiger Dermatology's Customer Service score was rated 1.5 stars by customers who have used Schweiger Dermatology's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Schweiger Dermatology as an Employer
2.9/5
Schweiger Dermatology has a 2.9/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Schweiger Dermatology scored a -47 for Net Promoter Score and a -16 for Employee Net Promoter Score. NPS gauges how likely a customer of Schweiger Dermatology would recommend the brand to a friend. ENPS measures how likely Schweiger Dermatology employees would recommend working at Schweiger Dermatology to a friend.
Net Promoter Score
-47
NPS Score
| 21% | Promoters |
|---|---|
| 11% | Passive |
| 68% | Detractors |
Employee Net Promoter Score
-16
eNPS Score
| 38% | Promoters |
|---|---|
| 8% | Passive |
| 54% | Detractors |
