-100
NPS
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Science
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About Science's Brand
Science acquires, develops, and funds digital tech-based companies.
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
3/5
Pricing
2.5/5
Customer Service
Science NPS
Science's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Science's customers would recommend using the product based on a scale of -100 to 100.
Science Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Science NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 -100 | Mar 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Science Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Science users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Science Product Quality
2.5/5
Science has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Science's overall Product Quality score rated by its users and customers.
Science Product Information
Science’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://science-inc.com
- Company Size
- 51-200 Employees
Industry
Tech
Venture Capital
FinTech
Science Pricing
Science ROI & Value For Money
3/5
Science has a value for money and ROI score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Science's overall ROI score rated by its users and customers.
Science Customer Service
2.5/5
Science has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Science's overall Customer Service score rated by its users and customers.
About Science's Customer Service
Address
1447 2nd St., Los Angeles, CA 22102
Website
http://science-inc.com
Phone Number
703-676-4300
Consumer vs. Employees
Science scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Science would recommend the brand to a friend. ENPS measures how likely Science employees would recommend working at Science to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
