-19
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Sealed Air Corporation
Marketing or Exec? Claim Your Free Account
About Sealed Air Corporation's Brand
(1960) Sealed Air Corporation creates a world that feels, tastes and works better. In 2013
Brand at a Glance
83%
Customer Loyalty
3.5/5
Product Quality
3.3/5
Pricing
3.3/5
Customer Service
Sealed Air Corporation NPS
Sealed Air Corporation's Net Promoter Score (NPS) is a -19 with 35% Promoters, 11% Passives, and 54% Detractors. Net Promoter Score tracks whether Sealed Air Corporation's customers would recommend using the product based on a scale of -100 to 100.
Sealed Air Corporation Overall NPS
| 35% | Promoters |
|---|---|
| 11% | Passives |
| 54% | Detractors |
Sealed Air Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2023 -30 | Nov 2023 | -30 |
Jan 2024 -26 | Jan 2024 | -26 |
Feb 2024 -23 | Feb 2024 | -23 |
Mar 2024 -17 | Mar 2024 | -17 |
Apr 2024 -16 | Apr 2024 | -16 |
Jul 2024 -12 | Jul 2024 | -12 |
Sep 2024 -14 | Sep 2024 | -14 |
Jan 2025 -16 | Jan 2025 | -16 |
Feb 2025 -19 | Feb 2025 | -19 |
May 2025 -18 | May 2025 | -18 |
Jun 2025 -18 | Jun 2025 | -18 |
Sep 2025 -21 | Sep 2025 | -21 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sealed Air Corporation NPS by Gender
Female customers rated Sealed Air Corporation's NPS 16 points higher than Male customers.
Male
-50
Sealed Air Corporation's NPS was rated -50 by Male customers on Comparably.
20%
Promoters
10%
Passives
70%
Detractors
Female
-34
Sealed Air Corporation's NPS was rated -34 by Female customers on Comparably.
33%
Promoters
0%
Passives
67%
Detractors
Sealed Air Corporation NPS by Ethnicity
Sealed Air Corporation's NPS was rated the highest by Other customers, and the lowest by Caucasian customers.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -100 | Caucasian | -100 |
Other -83 | Other | -83 |
Sealed Air Corporation NPS by Age
Sealed Air Corporation's NPS was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
Sealed Air Corporation NPS by Usage
Sealed Air Corporation's NPS was rated the highest by customers who have used Sealed Air Corporation's products/services for 2 to 5 Years, and the lowest by customers with 1 to 2 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years -100 | 1 to 2 Years | -100 |
2 to 5 Years -51 | 2 to 5 Years | -51 |
Over 10 Years -66 | Over 10 Years | -66 |
Sealed Air Corporation Customer Reviews
Out of the 5 Sealed Air Corporation customer reviews 0 were positive and 5 were constructive. Sealed Air Corporation customer reviews reflect that all customers expect a better service or product from the company and believe there is room for improvement.
Sealed Air Corporation Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Sealed Air Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sealed Air Corporation Customer Loyalty Score by Gender
Female customers rated Sealed Air Corporation's Customer Loyalty score 3% higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Sealed Air Corporation.
Male
82%
Yes
Female
85%
Yes
Sealed Air Corporation Customer Loyalty Score by Ethnicity
Sealed Air Corporation's Customer Loyalty score was rated the highest by Caucasian customers, and the lowest by Other customers.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Sealed Air Corporation.
100
out of 100
Caucasian
85
out of 100
Other
Sealed Air Corporation Customer Loyalty Score by Age
Sealed Air Corporation's Customer Loyalty score was rated the highest by customers ages 51-55, and the lowest by customers ages 41-45.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of Sealed Air Corporation.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
41-45 78% | 41-45 | 78% |
51-55 100% | 51-55 | 100% |
Sealed Air Corporation Customer Loyalty Score by Usage
Sealed Air Corporation's Customer Loyalty score was rated the highest by customers who have used Sealed Air Corporation's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Sealed Air Corporation Customer Loyalty Score by Industry
Sealed Air Corporation's Customer Loyalty score was rated 100% by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
Sealed Air Corporation Product Quality
3.5/5
Sealed Air Corporation has an overall Product Quality score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sealed Air Corporation's overall Product Quality score rated by its users and customers.
Sealed Air Corporation Product Information
Sealed Air Corporation’s product quality score is a 3.5 out of 5 as rated by its users and customers. Reviewers from the Tech industry rated Sealed Air Corporation's product the highest.
- Website
- http://www.sealedair.com
- Company Size
- 10,000+ Employees
Industry
Consumer Services
Manufacturing
Quick Insights into Sealed Air Corporation Product Quality
Sealed Air Corporation's Product Quality score was rated highest by Female customers, and rated lowest by customers ages 51-55.
Sign Up to unlock insights into how customers have ranked Sealed Air Corporation's Product Quality.
Ranked Sealed Air Corporation Product Quality the Highest
Ranked Sealed Air Corporation Product Quality the Lowest
Sealed Air Corporation Product Quality Score by Gender
Female customers rated Sealed Air Corporation's Product Quality score 1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Sealed Air Corporation.
Male
2.8/5
Female
3.8/5
Sealed Air Corporation Product Quality Score by Ethnicity
Sealed Air Corporation's Product Quality score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Sealed Air Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2.4 | Caucasian | 2.4 |
Other 3 | Other | 3 |
Sealed Air Corporation Product Quality Score by Age
Sealed Air Corporation's Product Quality score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of Sealed Air Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 3.7 | 41-45 | 3.7 |
51-55 2.3 | 51-55 | 2.3 |
Sealed Air Corporation Product Quality Score by Usage
Sealed Air Corporation's Product Quality score was rated the highest by customers who have used Sealed Air Corporation's products/services for 1 to 2 Years, and the lowest by customers with 2 to 5 Years of usage.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Sealed Air Corporation Product Quality Score by Industry
Sealed Air Corporation's Product Quality score was rated 3.3 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
Sealed Air Corporation Pricing
Sealed Air Corporation ROI & Value For Money
3.3/5
Sealed Air Corporation has a value for money and ROI score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Sealed Air Corporation's overall ROI score rated by its users and customers.
Sealed Air Corporation Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Tech industry.
Quick Insights into Sealed Air Corporation ROI
Sealed Air Corporation's ROI score was rated highest by customers ages 41-45, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Sealed Air Corporation's ROI score.
Ranked Sealed Air Corporation ROI the Highest
Ranked Sealed Air Corporation ROI the Lowest
Sealed Air Corporation ROI Score by Gender
Female customers rated Sealed Air Corporation's ROI score 1 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Sealed Air Corporation.
Male
2.5/5
Female
3.5/5
Sealed Air Corporation ROI Score by Ethnicity
Sealed Air Corporation's ROI score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Sealed Air Corporation.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 3 | Other | 3 |
Sealed Air Corporation ROI Score by Age
Sealed Air Corporation's ROI score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full ROI by Age data of Sealed Air Corporation.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
41-45 3.7 | 41-45 | 3.7 |
51-55 2 | 51-55 | 2 |
Sealed Air Corporation ROI Score by Usage
Sealed Air Corporation's ROI score was rated the highest by customers who have used Sealed Air Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Sealed Air Corporation ROI Score by Industry
Sealed Air Corporation's ROI score was rated 3.1 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
Sealed Air Corporation Customer Satisfaction (CSAT)
Sealed Air Corporation Customer Satisfaction (CSAT) Score
44 / 100
Sealed Air Corporation has an overall Customer Satisfaction score of 44 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
25%
Satisfied
19%
Neither Satisfied nor Dissatisfied
28%
Dissatisfied
9%
Very Dissatisfied
19%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Sealed Air Corporation Customer Satisfaction
Sealed Air Corporation's Customer Satisfaction score was rated highest by Female customers, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Sealed Air Corporation's Customer Satisfaction.
Ranked Sealed Air Corporation Customer Satisfaction the Highest
Ranked Sealed Air Corporation Customer Satisfaction the Lowest
Sealed Air Corporation Customer Satisfaction Score by Gender
Female customers rated Sealed Air Corporation's Customer Satisfaction score 45 points higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Sealed Air Corporation.
22 / 100
MaleVery Satisfied | 11% | |
|---|---|---|
Satisfied | 11% | |
Neither Satisfied nor Dissatisfied | 12% | |
Dissatisfied | 33% | |
Very Dissatisfied | 33% |
67 / 100
FemaleVery Satisfied | 50% | |
|---|---|---|
Satisfied | 17% | |
Neither Satisfied nor Dissatisfied | 17% | |
Dissatisfied | 0% | |
Very Dissatisfied | 16% |
Sealed Air Corporation Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Sealed Air Corporation's Customer Satisfaction (CSAT) score was rated 0% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sealed Air Corporation.
0 / 100
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
50%
Very Dissatisfied
0%
CSAT according to Other
Sealed Air Corporation's Customer Satisfaction (CSAT) score was rated 34% according to Other users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Sealed Air Corporation.
34 / 100
Very Satisfied
17%
Satisfied
17%
Neither Satisfied nor Dissatisfied
17%
Dissatisfied
16%
Very Dissatisfied
33%
Sealed Air Corporation Customer Satisfaction Score by Age
Sealed Air Corporation's Customer Satisfaction score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Age data of Sealed Air Corporation.
0
20
40
60
80
100
| Breakdown | Age | Score | |||||||||||||||
|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|---|
| 41-45 | 50% | |||||||||||||||
| 51-55 | 34% |
Sealed Air Corporation Customer Satisfaction Score by Usage
Sealed Air Corporation's Customer Satisfaction score was rated the highest by customers who have used Sealed Air Corporation's products/services for 2 to 5 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Sealed Air Corporation Customer Satisfaction Score by Industry
Sealed Air Corporation's Customer Satisfaction score was rated 33 points by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Industry data.
{
"title": "Sealed Air Corporation Customer Satisfaction Score by Industry",
"text": "Sealed Air Corporation's Customer Satisfaction score was rated 33 points by Tech industry customers.",
"bars": [
{
"label": "Tech",
"groupId": 104,
"score": 33,
"stars": 0,
"csatScore": 33,
"text": "Sealed Air Corporation's Customer Satisfaction score is rated by Tech customers on Comparably.",
"scoreClassName": "max",
"scoreLabel": 33
}
]
}Sealed Air Corporation Customer Service
3.3/5
Sealed Air Corporation has an overall Customer Service score of 3.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Sealed Air Corporation's overall Customer Service score rated by its users and customers.
About Sealed Air Corporation's Customer Service
Address
200 Riverfront Boulevard, Elmwood Park, NJ
Website
http://www.sealedair.com
Phone Number
(800)558-2332
Quick Insights into Sealed Air Corporation Customer Service
Sealed Air Corporation's Customer Service score was rated highest by customers from the Tech industry, and rated lowest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Sealed Air Corporation's Customer Service score.
Ranked Sealed Air Corporation Customer Service the Highest
Ranked Sealed Air Corporation Customer Service the Lowest
Sealed Air Corporation Customer Service Score by Gender
Female customers rated Sealed Air Corporation's Customer Service score 1.2 stars higher than Male customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Sealed Air Corporation.
Male
2.4/5
Female
3.6/5
Sealed Air Corporation Customer Service Score by Ethnicity
Sealed Air Corporation's Customer Service score was rated the highest by Other customers, and the lowest by Caucasian customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Sealed Air Corporation.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 1.5 | Caucasian | 1.5 |
Other 3.1 | Other | 3.1 |
Sealed Air Corporation Customer Service Score by Age
Sealed Air Corporation's Customer Service score was rated the highest by customers ages 41-45, and the lowest by customers ages 51-55.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of Sealed Air Corporation.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
41-45 3.5 | 41-45 | 3.5 |
51-55 1.6 | 51-55 | 1.6 |
Sealed Air Corporation Customer Service Score by Usage
Sealed Air Corporation's Customer Service score was rated the highest by customers who have used Sealed Air Corporation's products/services for 1 to 2 Years, and the lowest by customers with Over 10 Years of usage.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Sealed Air Corporation Customer Service Score by Industry
Sealed Air Corporation's Customer Service score was rated 4 stars by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
Sealed Air Corporation as an Employer
2.4/5
Sealed Air Corporation has a 2.4/5 stars for its overall company culture rated by their employees
bottom
15%
CEO of Sealed Air Corporation
In the Bottom 15% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Sealed Air Corporation scored a -19 for Net Promoter Score and a -29 for Employee Net Promoter Score. NPS gauges how likely a customer of Sealed Air Corporation would recommend the brand to a friend. ENPS measures how likely Sealed Air Corporation employees would recommend working at Sealed Air Corporation to a friend.
Net Promoter Score
-19
NPS Score
| 35% | Promoters |
|---|---|
| 11% | Passive |
| 54% | Detractors |
Employee Net Promoter Score
-29
eNPS Score
| 30% | Promoters |
|---|---|
| 11% | Passive |
| 59% | Detractors |
