-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Securitas Electronic Security
Marketing or Exec? Claim Your Free Account
About Securitas Electronic Security's Brand
Securitas Electronic Security offers a full portfolio of intrusion, fire, video, access and integrated systems.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
2.2/5
Pricing
1.7/5
Customer Service
Securitas Electronic Security NPS
Securitas Electronic Security's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Securitas Electronic Security's customers would recommend using the product based on a scale of -100 to 100.
Securitas Electronic Security Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Securitas Electronic Security NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -100 | Dec 2022 | -100 |
Feb 2023 -100 | Feb 2023 | -100 |
Mar 2024 -100 | Mar 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Securitas Electronic Security Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Securitas Electronic Security users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Securitas Electronic Security Product Quality
1.5/5
Securitas Electronic Security has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Securitas Electronic Security's overall Product Quality score rated by its users and customers.
Securitas Electronic Security Product Information
Securitas Electronic Security’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Business Services
Enterprise
Government & Legal
Securitas Electronic Security Pricing
Securitas Electronic Security ROI & Value For Money
2.2/5
Securitas Electronic Security has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Securitas Electronic Security's overall ROI score rated by its users and customers.
Securitas Electronic Security Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
50%
Dissatisfied
0%
Very Dissatisfied
50%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Securitas Electronic Security Customer Service
1.7/5
Securitas Electronic Security has an overall Customer Service score of 1.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Securitas Electronic Security's overall Customer Service score rated by its users and customers.
About Securitas Electronic Security's Customer Service
Address
1790 Graybill Road, Suite 100, Uniontown, OH 44685
Website
http://www.dieboldsecurity.com/
Phone Number
(855)331-0359
Securitas Electronic Security as an Employer
Consumer vs. Employees
Securitas Electronic Security scored a -100 for Net Promoter Score and a -63 for Employee Net Promoter Score. NPS gauges how likely a customer of Securitas Electronic Security would recommend the brand to a friend. ENPS measures how likely Securitas Electronic Security employees would recommend working at Securitas Electronic Security to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-63
eNPS Score
| 12% | Promoters |
|---|---|
| 13% | Passive |
| 75% | Detractors |
