100
NPS
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Seesaw
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About Seesaw's Brand
Seesaw is a platform for student engagement. It inspires students of all ages to do their best and saves teachers time.
Brand at a Glance
94%
Customer Loyalty
4.6/5
Product Quality
4.5/5
Pricing
4.6/5
Customer Service
Seesaw NPS
Seesaw's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Seesaw's customers would recommend using the product based on a scale of -100 to 100.
Seesaw Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Seesaw NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2021 100 | Mar 2021 | 100 |
May 2021 100 | May 2021 | 100 |
Aug 2021 100 | Aug 2021 | 100 |
Sep 2021 100 | Sep 2021 | 100 |
Oct 2021 100 | Oct 2021 | 100 |
Jan 2022 100 | Jan 2022 | 100 |
Mar 2022 100 | Mar 2022 | 100 |
May 2022 100 | May 2022 | 100 |
Jul 2022 100 | Jul 2022 | 100 |
Aug 2022 100 | Aug 2022 | 100 |
Jan 2023 100 | Jan 2023 | 100 |
May 2025 100 | May 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Seesaw Customer Loyalty
94%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
94% of Seesaw users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Seesaw Product Quality
4.6/5
Seesaw has an overall Product Quality score of 4.6 out of 5 stars rated by its users and customers.
Sign Up to unlock Seesaw's overall Product Quality score rated by its users and customers.
Seesaw Product Information
Seesaw’s product quality score is a 4.6 out of 5 as rated by its users and customers.
- Website
- http://web.seesaw.me
- Company Size
- 51-200 Employees
Industry
Tech
Education
SaaS
Seesaw Pricing
Seesaw ROI & Value For Money
4.5/5
Seesaw has a value for money and ROI score of 4.5 out of 5 stars rated by its users and customers.
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Seesaw Customer Satisfaction (CSAT)
Seesaw Customer Satisfaction (CSAT) Score
94 / 100
Seesaw has an overall Customer Satisfaction score of 94 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
88%
Satisfied
6%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
6%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Seesaw Customer Service
4.6/5
Seesaw has an overall Customer Service score of 4.6 out of 5 stars rated by its users and customers.
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About Seesaw's Customer Service
Address
180 Montgomery St., Suite 750, San Francisco, CA 94104
Website
http://web.seesaw.me
Phone Number
4158704468
Seesaw as an Employer
3.4/5
Seesaw has a 3.4/5 stars for its overall company culture rated by their employees
top
40%
Consumer vs. Employees
Seesaw scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Seesaw would recommend the brand to a friend. ENPS measures how likely Seesaw employees would recommend working at Seesaw to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 33% | Promoters |
|---|---|
| 34% | Passive |
| 33% | Detractors |
