100
NPS
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Sheppard Mullin Richter and Hampton
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About Sheppard Mullin Richter and Hampton's Brand
Full service AmLaw 100 firm with more than 750 attorneys in 15 offices located in United States, Europe & Asia.
Sheppard Mullin Richter and Hampton NPS
Sheppard Mullin Richter and Hampton's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sheppard Mullin Richter and Hampton's customers would recommend using the product based on a scale of -100 to 100.
Sheppard Mullin Richter and Hampton Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sheppard Mullin Richter and Hampton NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2025 100 | Sep 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sheppard Mullin Richter and Hampton as an Employer
Consumer vs. Employees
Sheppard Mullin Richter and Hampton scored a 100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Sheppard Mullin Richter and Hampton would recommend the brand to a friend. ENPS measures how likely Sheppard Mullin Richter and Hampton employees would recommend working at Sheppard Mullin Richter and Hampton to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 40% | Promoters |
|---|---|
| 40% | Passive |
| 20% | Detractors |
