100
NPS
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Sigma Designs
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About Sigma Designs' Brand
Sigma Designs, Inc. provides integrated system-on-chip solutions (SoC) that are used to deliver multimedia entertainment throughout the
Brand at a Glance
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sigma Designs NPS
Sigma Designs's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sigma Designs's customers would recommend using the product based on a scale of -100 to 100.
Sigma Designs Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sigma Designs NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2025 100 | Aug 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sigma Designs Product Quality
5/5
Sigma Designs has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sigma Designs' overall Product Quality score rated by its users and customers.
Sigma Designs Product Information
Sigma Designs’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sigmadesigns.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Content
Media
Sigma Designs Pricing
Sigma Designs ROI & Value For Money
5/5
Sigma Designs has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
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Sigma Designs Customer Satisfaction (CSAT)
Sigma Designs Customer Satisfaction (CSAT) Score
100 / 100
Sigma Designs has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sigma Designs Customer Service
5/5
Sigma Designs has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sigma Designs' overall Customer Service score rated by its users and customers.
About Sigma Designs's Customer Service
Address
1778 McCarthy Blvd., Milpitas, CA 95035
Website
http://www.sigmadesigns.com
Phone Number
14089579740
Sigma Designs as an Employer
3.2/5
Sigma Designs has a 3.2/5 stars for its overall company culture rated by their employees
bottom
35%
Consumer vs. Employees
Sigma Designs scored a 100 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Sigma Designs would recommend the brand to a friend. ENPS measures how likely Sigma Designs employees would recommend working at Sigma Designs to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
