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Signet
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Signet
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About Signet's Brand

Signet has become a leader in the manufacture and supply of packaging, safety, industrial marking and cleaning consumables.

Brand at a Glance

10%
Customer Loyalty
4/5
Product Quality
3.5/5
Pricing
3.5/5
Customer Service

Signet NPS

Signet's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Signet's customers would recommend using the product based on a scale of -100 to 100.

Signet Overall NPS

0
NPS
0%Promoters
100%Passives
0%Detractors
Signet Overall NPS

Signet NPS Trend

-100
-50
0
50
100
Apr 2020
0
Apr 20200

What is NPS

Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"

Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.

Signet Customer Loyalty

10%

Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.

10% of Signet users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"

Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"

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10
10%
90
90%
Signet Customer Loyalty

Signet Product Quality

4/5

Signet has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.

Sign Up to unlock Signet's overall Product Quality score rated by its users and customers.

Signet Product Information

Signet’s product quality score is a 4 out of 5 as rated by its users and customers.

Website
http://www.signet.net.au
Company Size
501-1,000 Employees

Industry

Tech
Manufacturing

Signet Pricing

Signet ROI & Value For Money

3.5/5

Signet has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.

Sign Up to unlock Signet's overall ROI score rated by its users and customers.

Signet Customer Service

3.5/5

Signet has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.

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About Signet's Customer Service

Address

56 Ingleston Rd,


Website

http://www.signet.net.au

Signet as an Employer

2.2/5

Signet has a 2.2/5 stars for its overall company culture rated by their employees

  Signet CEO
bottom
45%
CEO of Signet

In the Bottom 45% of Similar Sized Companies on Comparably.

Consumer vs. Employees

Signet scored a 0 for Net Promoter Score and a 25 for Employee Net Promoter Score. NPS gauges how likely a customer of Signet would recommend the brand to a friend. ENPS measures how likely Signet employees would recommend working at Signet to a friend.

Net Promoter Score

0
NPS Score
0%Promoters
100%Passive
0%Detractors

Employee Net Promoter Score

25
eNPS Score
50%Promoters
25%Passive
25%Detractors

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