13
NPS
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silicon kibbutza
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About silicon kibbutza's Brand
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Brand at a Glance
86%
Customer Loyalty
4.2/5
Product Quality
4/5
Pricing
3.8/5
Customer Service
silicon kibbutza NPS
silicon kibbutza's Net Promoter Score (NPS) is a 13 with 44% Promoters, 25% Passives, and 31% Detractors. Net Promoter Score tracks whether silicon kibbutza's customers would recommend using the product based on a scale of -100 to 100.
silicon kibbutza Overall NPS
| 44% | Promoters |
|---|---|
| 25% | Passives |
| 31% | Detractors |
silicon kibbutza NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Mar 2020 0 | Mar 2020 | 0 |
Apr 2020 12 | Apr 2020 | 12 |
May 2020 4 | May 2020 | 4 |
Jun 2020 8 | Jun 2020 | 8 |
Oct 2020 11 | Oct 2020 | 11 |
Nov 2020 13 | Nov 2020 | 13 |
Dec 2020 16 | Dec 2020 | 16 |
Feb 2021 16 | Feb 2021 | 16 |
Apr 2021 15 | Apr 2021 | 15 |
Sep 2021 16 | Sep 2021 | 16 |
Oct 2022 14 | Oct 2022 | 14 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
silicon kibbutza NPS by Gender
silicon kibbutza's NPS was rated 75 by Female customers on Comparably.
Female
75
silicon kibbutza's NPS was rated 75 by Female customers on Comparably.
75%
Promoters
25%
Passives
0%
Detractors
Male
N/A
silicon kibbutza's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
silicon kibbutza NPS by Age
silicon kibbutza's NPS was rated 34 points by customers ages 26-30 on Comparably.
silicon kibbutza NPS by Usage
silicon kibbutza's NPS was rated 57 points by customers who have used silicon kibbutza's products/services for 2 to 5 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
2 to 5 Years 57 | 2 to 5 Years | 57 |
silicon kibbutza Customer Loyalty
86%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
86% of silicon kibbutza users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
silicon kibbutza Customer Loyalty Score by Gender
silicon kibbutza's Customer Loyalty score was rated 100 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of silicon kibbutza.
Female
100%
Yes
Male
N/A
Yes
silicon kibbutza Customer Loyalty Score by Age
silicon kibbutza's Customer Loyalty score was rated 100% by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Age data of silicon kibbutza.
0
20%
40%
60%
80%
100%
| Summary | Age | Score |
|---|---|---|
26-30 100% | 26-30 | 100% |
silicon kibbutza Customer Loyalty Score by Usage
silicon kibbutza's Customer Loyalty score was rated 87% by customers who have used silicon kibbutza's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
silicon kibbutza Customer Loyalty Score by Industry
silicon kibbutza's Customer Loyalty score was rated the highest by Fashion and Beauty industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Industry data and uncover the answer to "Would you consider yourself a loyal user/customer?" by industry.
silicon kibbutza Product Quality
4.2/5
silicon kibbutza has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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silicon kibbutza Product Information
silicon kibbutza’s product quality score is a 4.2 out of 5 as rated by its users and customers. Reviewers from the Fashion and Beauty industry rated silicon kibbutza's product the highest. Reviewers from the Tech industry rated silicon kibbutza the lowest at 4.
- Company Size
- 501-1,000 Employees
Quick Insights into silicon kibbutza Product Quality
silicon kibbutza's Product Quality score was rated highest by customers from the Fashion and Beauty industry, and rated lowest by customers from the Tech industry.
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Ranked silicon kibbutza Product Quality the Highest
Ranked silicon kibbutza Product Quality the Lowest
silicon kibbutza Product Quality Score by Gender
silicon kibbutza's Product Quality score was rated 4.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of silicon kibbutza.
Female
4.5/5
Male
N/A
silicon kibbutza Product Quality Score by Age
silicon kibbutza's Product Quality score was rated 4.7 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Age data of silicon kibbutza.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.7 | 26-30 | 4.7 |
silicon kibbutza Product Quality Score by Usage
silicon kibbutza's Product Quality score was rated 4.5 stars by customers who have used silicon kibbutza's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
silicon kibbutza Product Quality Score by Industry
silicon kibbutza's Product Quality score was rated the highest by Fashion and Beauty industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full Product Quality by Industry data.
silicon kibbutza Pricing
silicon kibbutza ROI & Value For Money
4/5
silicon kibbutza has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
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silicon kibbutza Pricing Plans
Not every product or service fits the needs of a certain user or industry. The users that rank the value for money and ROI highest are mainly from Fashion and Beauty industry. The users from the Tech industry think that they had the lowest ROI from silicon kibbutza.
Quick Insights into silicon kibbutza ROI
silicon kibbutza's ROI score was rated highest by customers ages 26-30, and rated lowest by customers from the Tech industry.
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Ranked silicon kibbutza ROI the Highest
Ranked silicon kibbutza ROI the Lowest
silicon kibbutza ROI Score by Gender
silicon kibbutza's ROI score was rated 4.4 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of silicon kibbutza.
Female
4.4/5
Male
N/A
silicon kibbutza ROI Score by Age
silicon kibbutza's ROI score was rated 4.4 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Age data of silicon kibbutza.
0
1
2
3
4
5
| Summary | Age | Score |
|---|---|---|
26-30 4.4 | 26-30 | 4.4 |
silicon kibbutza ROI Score by Usage
silicon kibbutza's ROI score was rated 4.1 stars by customers who have used silicon kibbutza's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
silicon kibbutza ROI Score by Industry
silicon kibbutza's ROI score was rated the highest by Fashion and Beauty industry customers, and the lowest by Tech industry customers.
Sign Up for Brand Profile PRO to get the full ROI by Industry data.
silicon kibbutza Customer Satisfaction (CSAT)
silicon kibbutza Customer Satisfaction (CSAT) Score
100 / 100
silicon kibbutza has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
50%
Satisfied
50%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
silicon kibbutza Customer Service
3.8/5
silicon kibbutza has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About silicon kibbutza's Customer Service
Address
2002 Kimball St, Philadelphia, PA 19146
Website
https://wexlersdeli.com/menu/
Phone Number
310-286-1298
silicon kibbutza's Social Links
Quick Insights into silicon kibbutza Customer Service
silicon kibbutza's Customer Service score was rated highest by customers ages 26-30, and rated lowest by customers from the Aerospace and Aviation industry.
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Ranked silicon kibbutza Customer Service the Highest
Ranked silicon kibbutza Customer Service the Lowest
silicon kibbutza Customer Service Score by Gender
silicon kibbutza's Customer Service score was rated 4.4 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of silicon kibbutza.
Female
4.4/5
Male
N/A
silicon kibbutza Customer Service Score by Age
silicon kibbutza's Customer Service score was rated 4.5 stars by customers ages 26-30 on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Age data of silicon kibbutza.
0
20
40
60
80
100
| Summary | Age | Customer Service Score |
|---|---|---|
26-30 4.5 | 26-30 | 4.5 |
silicon kibbutza Customer Service Score by Usage
silicon kibbutza's Customer Service score was rated 3.8 stars by customers who have used silicon kibbutza's products/services for 2 to 5 Years.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
silicon kibbutza Customer Service Score by Industry
silicon kibbutza's Customer Service score was rated the highest by Fashion and Beauty industry customers, and the lowest by Aerospace and Aviation industry customers.
Sign Up for Brand Profile PRO to get the full Customer Service by Industry data.
silicon kibbutza as an Employer
4.3/5
silicon kibbutza has a 4.3/5 stars for its overall company culture rated by their employees
top
25%
Consumer vs. Employees
silicon kibbutza scored a 13 for Net Promoter Score and a 43 for Employee Net Promoter Score. NPS gauges how likely a customer of silicon kibbutza would recommend the brand to a friend. ENPS measures how likely silicon kibbutza employees would recommend working at silicon kibbutza to a friend.
Net Promoter Score
13
NPS Score
| 44% | Promoters |
|---|---|
| 25% | Passive |
| 31% | Detractors |
Employee Net Promoter Score
43
eNPS Score
| 59% | Promoters |
|---|---|
| 25% | Passive |
| 16% | Detractors |
