100
NPS
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Simppler
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About Simppler's Brand
Simppler is an employee referral recommendations platform. Engage employee with highly accurate referral recommendations.
Brand at a Glance
10%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Simppler NPS
Simppler's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Simppler's customers would recommend using the product based on a scale of -100 to 100.
Simppler Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Simppler NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2020 100 | Jun 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Simppler Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Simppler users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Simppler Product Quality
5/5
Simppler has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Simppler's overall Product Quality score rated by its users and customers.
Simppler Product Information
Simppler’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.simppler.com
- Company Size
- 1-10 Employees
Industry
Tech
Big Data
Business Services
Ecommerce and Marketplaces
Social
Simppler Pricing
Simppler ROI & Value For Money
5/5
Simppler has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Simppler's overall ROI score rated by its users and customers.
Simppler Customer Service
5/5
Simppler has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Simppler's overall Customer Service score rated by its users and customers.
About Simppler's Customer Service
Address
38 South B St, Suite 201, San Mateo, CA
Website
http://www.simppler.com
Phone Number
(650) 762-9617
Consumer vs. Employees
Simppler scored a 100 for Net Promoter Score and a -50 for Employee Net Promoter Score. NPS gauges how likely a customer of Simppler would recommend the brand to a friend. ENPS measures how likely Simppler employees would recommend working at Simppler to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-50
eNPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
