85
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Skedda Bookings
Marketing or Exec? Claim Your Free Account
About Skedda Bookings' Brand
Skedda is an online booking and scheduling platform used by thousands of venues around the world. The platform is designed to streamline the space management. Skedda is suitable for venues with meeting rooms, co-working spaces, community facilities, classrooms, studios, sports courts, or any other bookable space.
Brand at a Glance
4.3/5
Product Quality
4.7/5
Pricing
5/5
Customer Service
Skedda Bookings NPS
Skedda Bookings's Net Promoter Score (NPS) is a 85 with 89% Promoters, 7% Passives, and 4% Detractors. Net Promoter Score tracks whether Skedda Bookings's customers would recommend using the product based on a scale of -100 to 100.
Skedda Bookings Overall NPS
| 89% | Promoters |
|---|---|
| 7% | Passives |
| 4% | Detractors |
Skedda Bookings NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 86 | Aug 2020 | 86 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Skedda Bookings NPS by Usage
Skedda Bookings's NPS was rated 87 points by customers who have used Skedda Bookings's products/services for 1 to 2 Years, and by customers with Less than 1 Year of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 87 | Less than 1 Year | 87 |
1 to 2 Years 87 | 1 to 2 Years | 87 |
Skedda Bookings Product Quality
4.3/5
Skedda Bookings has an overall Product Quality score of 4.3 out of 5 stars rated by its users and customers.
Sign Up to unlock Skedda Bookings' overall Product Quality score rated by its users and customers.
Skedda Bookings Product Information
Skedda Bookings serves markets in the United States, Asia, China, Europe, Japan, Middle-East and Africa, Australia, Canada, India, United Kingdom, Latin America, Germany, Brazil, and Mexico. Skedda Bookings supports Web devices and offers products for small, medium, and large sized businesses.
Skedda Bookings’s product quality score is a 4.3 out of 5 as rated by its users and customers.
- Website
- https://www.skedda.com
- Company Size
- 51-200 Employees
Industry
Tech
SaaS
Languages Supported
English
Product Type
Scheduling Software
Calendar Software
Venue Management Software
Reservation & Online Booking Software
Church Management Software
Space Management Software
Meeting Room Booking System Software
Dance Studio Software
Skedda Bookings Pricing
Skedda Bookings ROI & Value For Money
4.7/5
Skedda Bookings has a value for money and ROI score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Skedda Bookings' overall ROI score rated by its users and customers.
Skedda Bookings Pricing Plans
Skedda Bookings has a pricing structure that accommodates small, medium, and large businesses. Starting from $5/month, Skedda Bookings uses a subscription model and offers the following: Full pricing details available at: www.skedda.com/home/pricing.
Who Uses Skedda Bookings?
Small Businesses
Medium Businesses
Large Enterprises
Skedda Bookings Customer Service
5/5
Skedda Bookings has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Skedda Bookings' overall Customer Service score rated by its users and customers.
About Skedda Bookings's Customer Service
Address
24 School Street, Boston, MA 02108
Website
https://www.skedda.com
Skedda Bookings's Social Links
Skedda Bookings as an Employer
4.7/5
Skedda Bookings has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Skedda Bookings scored a 85 for Net Promoter Score and a 95 for Employee Net Promoter Score. NPS gauges how likely a customer of Skedda Bookings would recommend the brand to a friend. ENPS measures how likely Skedda Bookings employees would recommend working at Skedda Bookings to a friend.
Net Promoter Score
85
NPS Score
| 89% | Promoters |
|---|---|
| 7% | Passive |
| 4% | Detractors |
Employee Net Promoter Score
95
eNPS Score
| 95% | Promoters |
|---|---|
| 5% | Passive |
| 0% | Detractors |
