100
NPS
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Brand Page
Skipio
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About Skipio's Brand
Skipio provides business owners with automated personalized messaging solutions so each can manage and grow their business.
Brand at a Glance
83%
Customer Loyalty
4.1/5
Product Quality
4.1/5
Pricing
4.1/5
Customer Service
Skipio NPS
Skipio's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Skipio's customers would recommend using the product based on a scale of -100 to 100.
Skipio Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Skipio NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
Aug 2021 100 | Aug 2021 | 100 |
Jul 2025 100 | Jul 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Skipio Customer Loyalty
83%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
83% of Skipio users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Skipio Product Quality
4.1/5
Skipio has an overall Product Quality score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Skipio's overall Product Quality score rated by its users and customers.
Skipio Product Information
Skipio’s product quality score is a 4.1 out of 5 as rated by its users and customers.
- Website
- https://skipio.com
- Company Size
- 51-200 Employees
Industry
Tech
Skipio Pricing
Skipio ROI & Value For Money
4.1/5
Skipio has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
Sign Up to unlock Skipio's overall ROI score rated by its users and customers.
Skipio Customer Satisfaction (CSAT)
Skipio Customer Satisfaction (CSAT) Score
100 / 100
Skipio has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Skipio Customer Service
4.1/5
Skipio has an overall Customer Service score of 4.1 out of 5 stars rated by its users and customers.
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About Skipio's Customer Service
Address
147 E 600 N, American Fork, UT 84003
Website
https://skipio.com
Phone Number
2066174785
Skipio's Social Links
Skipio as an Employer
4.5/5
Skipio has a 4.5/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Skipio scored a 100 for Net Promoter Score and a 91 for Employee Net Promoter Score. NPS gauges how likely a customer of Skipio would recommend the brand to a friend. ENPS measures how likely Skipio employees would recommend working at Skipio to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
91
eNPS Score
| 94% | Promoters |
|---|---|
| 3% | Passive |
| 3% | Detractors |
