100
NPS
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Brand Page
SkyBell
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About SkyBell's Brand
Video doorbell you can answer door from a mobile device
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
SkyBell NPS
SkyBell's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether SkyBell's customers would recommend using the product based on a scale of -100 to 100.
SkyBell Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
SkyBell NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 100 | Jul 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SkyBell Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of SkyBell users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
SkyBell Product Quality
5/5
SkyBell has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
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SkyBell Product Information
SkyBell’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.skybell.com
- Company Size
- 1-10 Employees
Industry
Tech
Hardware and Devices
SaaS
SkyBell Pricing
SkyBell ROI & Value For Money
5/5
SkyBell has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock SkyBell's overall ROI score rated by its users and customers.
SkyBell Customer Service
5/5
SkyBell has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock SkyBell's overall Customer Service score rated by its users and customers.
About SkyBell's Customer Service
Address
Anaheim, CA
Website
http://www.skybell.com
Phone Number
+1 (844) 256-1826
