-100
NPS
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Brand Page
Sling Media
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About Sling Media's Brand
Sling Media is a technology company that provides multi-screen smart TV solutions for consumers and television operators.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Sling Media NPS
Sling Media's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Sling Media's customers would recommend using the product based on a scale of -100 to 100.
Sling Media Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Sling Media NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2026 -100 | Sep 2026 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sling Media Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sling Media users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sling Media Product Quality
1.5/5
Sling Media has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sling Media's overall Product Quality score rated by its users and customers.
Sling Media Product Information
Sling Media’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://slingbox.com
- Company Size
- 201-500 Employees
Industry
Tech
Content
Hardware and Devices
Media
On Demand
SaaS
Sports & Entertainment
Sling Media Pricing
Sling Media ROI & Value For Money
1.5/5
Sling Media has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sling Media's overall ROI score rated by its users and customers.
Sling Media Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sling Media Customer Service
1.5/5
Sling Media has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sling Media's overall Customer Service score rated by its users and customers.
About Sling Media's Customer Service
Address
1051 E. Hillsdale Blvd, Suite 500, San Mateo, CA 94404
Website
http://slingbox.com
Sling Media as an Employer
2.2/5
Sling Media has a 2.2/5 stars for its overall company culture rated by their employees
bottom
5%
Consumer vs. Employees
Sling Media scored a -100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of Sling Media would recommend the brand to a friend. ENPS measures how likely Sling Media employees would recommend working at Sling Media to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-100
eNPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
