46
NPS
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SNAPPII
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About SNAPPII's Brand
Snappii builds native feature-rich iOS and Android apps faster and less expensively than anybody in the industry.
Brand at a Glance
4.2/5
Product Quality
4.4/5
Pricing
5/5
Customer Service
SNAPPII NPS
SNAPPII's Net Promoter Score (NPS) is a 46 with 64% Promoters, 18% Passives, and 18% Detractors. Net Promoter Score tracks whether SNAPPII's customers would recommend using the product based on a scale of -100 to 100.
SNAPPII Overall NPS
| 64% | Promoters |
|---|---|
| 18% | Passives |
| 18% | Detractors |
SNAPPII NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 46 | Aug 2020 | 46 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SNAPPII NPS by Usage
SNAPPII's NPS was rated the highest by customers who have used SNAPPII's products/services for 1 to 2 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 70 | 1 to 2 Years | 70 |
2 to 5 Years 57 | 2 to 5 Years | 57 |
5 to 10 Years 21 | 5 to 10 Years | 21 |
SNAPPII Product Quality
4.2/5
SNAPPII has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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SNAPPII Product Information
SNAPPII serves markets in the United States, Europe, Australia, Canada, United Kingdom, and Germany. SNAPPII supports iOS and Android devices and offers products for small, medium, and large sized businesses.
SNAPPII’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.snappii.com
- Company Size
- 11-50 Employees
Industry
Tech
Mobile App
Languages Supported
English
Arabic
Dutch
French
German
Portuguese
Spanish
Chinese (Simplified)
Japanese
Italian
Korean
Russian
Hebrew
Swedish
Danish
Product Type
Transportation Management Software
Marketing Automation Software
Online Marketing Software
Building Maintenance Software
Work Order Software
Equipment Maintenance Software
Business Process Management (BPM) Software
Development Tools Software
Application Development Software
Application Builder Software
Oil & Gas Software
Human Resources (HR) Software
Warehouse Management Software
Inventory Management Software
Manufacturing Execution Software
Catalog Management Software
Data Entry Software
Form Builder Software
Hospitality Property Management Software
Hotel Management Software
Applications Suite Software
Business Management Software
Field Service Management (FSM) Software
Field Activity Management Software
Inventory Control Software
School Administration Software
School Management Software
Retail Management Software
Retail Store Software
Public Sector Software
Real Estate Agency Software
Rental Software
Insurance Software
Clinical Trial Management Software
Utility Billing Software
Fire Department Software
Middleware Software
Marine Software
SNAPPII Pricing
SNAPPII ROI & Value For Money
4.4/5
SNAPPII has a value for money and ROI score of 4.4 out of 5 stars rated by its users and customers.
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SNAPPII Pricing Plans
SNAPPII has a pricing structure that accommodates small, medium, and large businesses. Starting from $5/month, SNAPPII uses a subscription model and offers the following: 1. Do-it-yourself is a $5 per month, 2. Customizing of a Ready-Made app is $5 per month, and 3. Contact sales to get a free quote for custom app development.
Who Uses SNAPPII?
Small Businesses
Medium Businesses
Large Enterprises
SNAPPII Customer Service
5/5
SNAPPII has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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About SNAPPII's Customer Service
Address
36 Industrial Way, Rochester, NH
Website
http://www.snappii.com
Phone Number
+1 (888) 707-6633
Consumer vs. Employees
SNAPPII scored a 46 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of SNAPPII would recommend the brand to a friend. ENPS measures how likely SNAPPII employees would recommend working at SNAPPII to a friend.
Net Promoter Score
46
NPS Score
| 64% | Promoters |
|---|---|
| 18% | Passive |
| 18% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
