64
NPS
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Brand Page
Sniply
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About Sniply's Brand
Sniply is the only way to drive conversion through the content you share on social media.
Brand at a Glance
4.4/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Sniply NPS
Sniply's Net Promoter Score (NPS) is a 64 with 76% Promoters, 12% Passives, and 12% Detractors. Net Promoter Score tracks whether Sniply's customers would recommend using the product based on a scale of -100 to 100.
Sniply Overall NPS
| 76% | Promoters |
|---|---|
| 12% | Passives |
| 12% | Detractors |
Sniply NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 64 | Aug 2020 | 64 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sniply NPS by Usage
Sniply's NPS was rated 37 points by customers who have used Sniply's products/services for 1 to 2 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 37 | 1 to 2 Years | 37 |
Sniply Product Quality
4.4/5
Sniply has an overall Product Quality score of 4.4 out of 5 stars rated by its users and customers.
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Sniply Product Information
Sniply serves markets in the United States. Sniply supports Web devices and offers products for small and medium sized businesses.
Sniply’s product quality score is a 4.4 out of 5 as rated by its users and customers.
- Website
- http://snip.ly
- Company Size
- 11-50 Employees
Industry
Tech
AdTech
Media
SaaS
Social
Sports & Entertainment
Languages Supported
English
Product Type
Facebook App Software
Social Media Marketing Software
Sniply Pricing
Sniply ROI & Value For Money
4.1/5
Sniply has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Sniply Pricing Plans
Sniply has a pricing structure that accommodates small and medium businesses. Starting from $29/month, Sniply uses a subscription model and offers the following: Pro: $79/month for 3 team members, Business: $149/month for 5 team members, and Agency: $299/month for 10 team members.
Who Uses Sniply?
Small Businesses
Medium Businesses
Sniply Customer Service
3.7/5
Sniply has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Sniply's Customer Service
Website
http://snip.ly
