-100
NPS
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Soloshot Inc.
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About Soloshot Inc. Brand
SOLOSHOT makes it easy for consumers to capture, edit, share, and manage professional-quality video.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Soloshot Inc. NPS
Soloshot Inc.'s Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Soloshot Inc.'s customers would recommend using the product based on a scale of -100 to 100.
Soloshot Inc. Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Soloshot Inc. NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 -100 | Aug 2023 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Soloshot Inc. Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Soloshot Inc. users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Soloshot Inc. Product Quality
1.5/5
Soloshot Inc. has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Soloshot Inc. overall Product Quality score rated by its users and customers.
Soloshot Inc. Product Information
Soloshot Inc.’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- http://soloshot.com
- Company Size
- 11-50 Employees
Industry
Tech
Fashion and Beauty
AI, Big Data and Analytics
Consumer Services
Content
Hardware and Devices
SaaS
Social
Soloshot Inc. Pricing
Soloshot Inc. ROI & Value For Money
1.5/5
Soloshot Inc. has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Soloshot Inc. overall ROI score rated by its users and customers.
Soloshot Inc. Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Soloshot Inc. Customer Service
1.5/5
Soloshot Inc. has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Soloshot Inc. overall Customer Service score rated by its users and customers.
About Soloshot Inc.'s Customer Service
Address
San Mateo, CA
Website
http://soloshot.com
