-100
NPS
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Source4Teachers
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About Source4Teachers' Brand
A Cherry Hill, NJ-based provider of outsourced substitute teacher and paraprofessional managed services to K-12 schools.
Brand at a Glance
100%
Customer Loyalty
3.2/5
Product Quality
3.5/5
Pricing
5/5
Customer Service
Source4Teachers NPS
Source4Teachers's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Source4Teachers's customers would recommend using the product based on a scale of -100 to 100.
Source4Teachers Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Source4Teachers NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Nov 2022 -100 | Nov 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Source4Teachers Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Source4Teachers users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Source4Teachers Product Quality
3.2/5
Source4Teachers has an overall Product Quality score of 3.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Source4Teachers' overall Product Quality score rated by its users and customers.
Source4Teachers Product Information
Source4Teachers’s product quality score is a 3.2 out of 5 as rated by its users and customers.
- Company Size
- 5,001-10,000 Employees
Industry
Staffing and Recruiting
Source4Teachers Pricing
Source4Teachers ROI & Value For Money
3.5/5
Source4Teachers has a value for money and ROI score of 3.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Source4Teachers' overall ROI score rated by its users and customers.
Source4Teachers Customer Satisfaction (CSAT)
Source4Teachers Customer Satisfaction (CSAT) Score
100 / 100
Source4Teachers has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Source4Teachers Customer Service
5/5
Source4Teachers has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Source4Teachers' overall Customer Service score rated by its users and customers.
About Source4Teachers's Customer Service
Address
800 Kings Highway North Suite 405, Cherry Hill, NJ 08034
Website
https://www.source4teachers.com/
Phone Number
18564820300
Source4Teachers as an Employer
3.3/5
Source4Teachers has a 3.3/5 stars for its overall company culture rated by their employees
bottom
25%
Consumer vs. Employees
Source4Teachers scored a -100 for Net Promoter Score and a -7 for Employee Net Promoter Score. NPS gauges how likely a customer of Source4Teachers would recommend the brand to a friend. ENPS measures how likely Source4Teachers employees would recommend working at Source4Teachers to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-7
eNPS Score
| 31% | Promoters |
|---|---|
| 31% | Passive |
| 38% | Detractors |
