100
NPS
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Stacy's Pita Chip Company
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About Stacy's Pita Chip Company's Brand
A social worker and a psychologist with a passion for good food and a commitment to healthy living.
Brand at a Glance
87%
Customer Loyalty
4.2/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Stacy's Pita Chip Company NPS
Stacy's Pita Chip Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Stacy's Pita Chip Company's customers would recommend using the product based on a scale of -100 to 100.
Stacy's Pita Chip Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Stacy's Pita Chip Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2020 100 | Oct 2020 | 100 |
Jan 2021 100 | Jan 2021 | 100 |
Jan 2022 100 | Jan 2022 | 100 |
Apr 2022 100 | Apr 2022 | 100 |
Apr 2024 100 | Apr 2024 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stacy's Pita Chip Company Customer Loyalty
87%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
87% of Stacy's Pita Chip Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stacy's Pita Chip Company Product Quality
4.2/5
Stacy's Pita Chip Company has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Stacy's Pita Chip Company's overall Product Quality score rated by its users and customers.
Stacy's Pita Chip Company Product Information
Stacy's Pita Chip Company’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.stacyssnacks.com/
- Company Size
- 10,000+ Employees
Industry
Food and Beverages
Stacy's Pita Chip Company Pricing
Stacy's Pita Chip Company ROI & Value For Money
4.2/5
Stacy's Pita Chip Company has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Stacy's Pita Chip Company Customer Satisfaction (CSAT)
Stacy's Pita Chip Company Customer Satisfaction (CSAT) Score
100 / 100
Stacy's Pita Chip Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
67%
Satisfied
33%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Stacy's Pita Chip Company Customer Service
4.2/5
Stacy's Pita Chip Company has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Stacy's Pita Chip Company's Customer Service
Address
222 Birds Lane, Randolph, MA 39598
Website
http://www.stacyssnacks.com/
Phone Number
781-961-2800
Stacy's Pita Chip Company as an Employer
Consumer vs. Employees
Stacy's Pita Chip Company scored a 100 for Net Promoter Score and a 86 for Employee Net Promoter Score. NPS gauges how likely a customer of Stacy's Pita Chip Company would recommend the brand to a friend. ENPS measures how likely Stacy's Pita Chip Company employees would recommend working at Stacy's Pita Chip Company to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
86
eNPS Score
| 86% | Promoters |
|---|---|
| 14% | Passive |
| 0% | Detractors |
