-100
NPS
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Statkraft
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About Statkraft's Brand
Statkraft is a supplier of renewable energy. The company generates electricity through hydro-power, bio-based power, wind power, gas power and district heating. The company operates power plants in Norway, Sweden, Germany, the United Kingdom, South America, Asia, Africa, the Baltic Cable and Turkey, as well as district heating facilities in Norway and Sweden. It aims to expand its onshore wind business in Norway, Sweden and UK. The company was founded in 1992 and is headquartered in Oslo, Norway. Statkraft focuses on new energy and growth and strengthens its business activities through mergers and acquisitions.
Statkraft NPS
Statkraft's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Statkraft's customers would recommend using the product based on a scale of -100 to 100.
Statkraft Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Statkraft NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2024 -100 | Oct 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Statkraft as an Employer
Consumer vs. Employees
Statkraft scored a -100 for Net Promoter Score and a -20 for Employee Net Promoter Score. NPS gauges how likely a customer of Statkraft would recommend the brand to a friend. ENPS measures how likely Statkraft employees would recommend working at Statkraft to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
-20
eNPS Score
| 40% | Promoters |
|---|---|
| 0% | Passive |
| 60% | Detractors |
