-9
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Stewart Title
Marketing or Exec? Claim Your Free Account
About Stewart Title's Brand
Stewart Information Services Corporation is a global real estate services company.
Brand at a Glance
71%
Customer Loyalty
3/5
Product Quality
2.9/5
Pricing
2.7/5
Customer Service
Stewart Title NPS
Stewart Title's Net Promoter Score (NPS) is a -9 with 39% Promoters, 13% Passives, and 48% Detractors. Net Promoter Score tracks whether Stewart Title's customers would recommend using the product based on a scale of -100 to 100.
Stewart Title Overall NPS
| 39% | Promoters |
|---|---|
| 13% | Passives |
| 48% | Detractors |
Stewart Title NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2023 -13 | Aug 2023 | -13 |
Sep 2023 -18 | Sep 2023 | -18 |
Nov 2023 -12 | Nov 2023 | -12 |
Jan 2024 -10 | Jan 2024 | -10 |
Feb 2024 -6 | Feb 2024 | -6 |
Mar 2024 -10 | Mar 2024 | -10 |
Apr 2024 -17 | Apr 2024 | -17 |
May 2024 -20 | May 2024 | -20 |
Jun 2024 -20 | Jun 2024 | -20 |
Dec 2024 -14 | Dec 2024 | -14 |
Feb 2025 -15 | Feb 2025 | -15 |
Oct 2025 -11 | Oct 2025 | -11 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stewart Title NPS by Ethnicity
Stewart Title's NPS was rated -34 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian -34 | Caucasian | -34 |
Stewart Title NPS by Usage
Stewart Title's NPS was rated 0 points by customers who have used Stewart Title's products/services for Less than 1 Year.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Less than 1 Year 0 | Less than 1 Year | 0 |
Stewart Title Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Stewart Title users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stewart Title Customer Loyalty Score by Ethnicity
Stewart Title's Customer Loyalty score was rated 40% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Stewart Title.
40
out of 100
Caucasian
Stewart Title Customer Loyalty Score by Usage
Stewart Title's Customer Loyalty score was rated 55% by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Stewart Title Product Quality
3/5
Stewart Title has an overall Product Quality score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock Stewart Title's overall Product Quality score rated by its users and customers.
Stewart Title Product Information
Stewart Title’s product quality score is a 3 out of 5 as rated by its users and customers.
- Website
- https://www.stewart.com/
- Company Size
- 5,001-10,000 Employees
Industry
Insurance
Quick Insights into Stewart Title Product Quality
Stewart Title's Product Quality score was rated highest by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Stewart Title's Product Quality.
Ranked Stewart Title Product Quality the Highest
Stewart Title Product Quality Score by Ethnicity
Stewart Title's Product Quality score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Stewart Title.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Stewart Title Product Quality Score by Usage
Stewart Title's Product Quality score was rated 2.5 stars by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Stewart Title Pricing
Stewart Title ROI & Value For Money
2.9/5
Stewart Title has a value for money and ROI score of 2.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Stewart Title's overall ROI score rated by its users and customers.
Quick Insights into Stewart Title ROI
Stewart Title's ROI score was rated highest by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Stewart Title's ROI score.
Ranked Stewart Title ROI the Highest
Stewart Title ROI Score by Ethnicity
Stewart Title's ROI score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Stewart Title.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Stewart Title ROI Score by Usage
Stewart Title's ROI score was rated 2.7 stars by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Stewart Title Customer Satisfaction (CSAT)
Stewart Title Customer Satisfaction (CSAT) Score
55 / 100
Stewart Title has an overall Customer Satisfaction score of 55 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
30%
Satisfied
25%
Neither Satisfied nor Dissatisfied
20%
Dissatisfied
0%
Very Dissatisfied
25%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Stewart Title Customer Satisfaction
Stewart Title's Customer Satisfaction score was rated highest by Caucasian customers.
Sign Up to unlock insights into how customers have ranked Stewart Title's Customer Satisfaction.
Ranked Stewart Title Customer Satisfaction the Highest
Stewart Title Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Stewart Title's Customer Satisfaction (CSAT) score was rated 33% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Stewart Title.
33 / 100
Very Satisfied
33%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
67%
Stewart Title Customer Satisfaction Score by Usage
Stewart Title's Customer Satisfaction score was rated 33 points by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Usage data.
Stewart Title Customer Service
2.7/5
Stewart Title has an overall Customer Service score of 2.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Stewart Title's overall Customer Service score rated by its users and customers.
About Stewart Title's Customer Service
Address
1980 Post Oak Blvd., Houston, TX 77056
Website
https://www.stewart.com/
Phone Number
713-625-8100
Stewart Title's Social Links
Quick Insights into Stewart Title Customer Service
Stewart Title's Customer Service score was rated highest by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up to unlock insights into how customers have ranked Stewart Title's Customer Service score.
Ranked Stewart Title Customer Service the Highest
Stewart Title Customer Service Score by Ethnicity
Stewart Title's Customer Service score was rated 2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Stewart Title.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 2 | Caucasian | 2 |
Stewart Title Customer Service Score by Usage
Stewart Title's Customer Service score was rated 2.7 stars by customers who have used Stewart Title's products/services for Less than 1 Year.
Sign Up for Brand Profile PRO to get the full Customer Service by Usage data.
Stewart Title as an Employer
3.6/5
Stewart Title has a 3.6/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Stewart Title scored a -9 for Net Promoter Score and a -1 for Employee Net Promoter Score. NPS gauges how likely a customer of Stewart Title would recommend the brand to a friend. ENPS measures how likely Stewart Title employees would recommend working at Stewart Title to a friend.
Net Promoter Score
-9
NPS Score
| 39% | Promoters |
|---|---|
| 13% | Passive |
| 48% | Detractors |
Employee Net Promoter Score
-1
eNPS Score
| 40% | Promoters |
|---|---|
| 19% | Passive |
| 41% | Detractors |
