-63
NPS
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Stickam
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About Stickam's Brand
Stickam.com is a social network providing live video streaming of web pages, online auctions, company web sites, and blogs.
Brand at a Glance
54%
Customer Loyalty
3.7/5
Product Quality
2.2/5
Pricing
3/5
Customer Service
Stickam NPS
Stickam's Net Promoter Score (NPS) is a -63 with 12% Promoters, 13% Passives, and 75% Detractors. Net Promoter Score tracks whether Stickam's customers would recommend using the product based on a scale of -100 to 100.
Stickam Overall NPS
| 12% | Promoters |
|---|---|
| 13% | Passives |
| 75% | Detractors |
Stickam NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 -100 | Jan 2022 | -100 |
Apr 2022 -100 | Apr 2022 | -100 |
Jun 2022 -100 | Jun 2022 | -100 |
Jul 2022 -50 | Jul 2022 | -50 |
Apr 2023 -60 | Apr 2023 | -60 |
Jun 2024 -51 | Jun 2024 | -51 |
Feb 2025 -57 | Feb 2025 | -57 |
Dec 2025 -63 | Dec 2025 | -63 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Stickam Customer Loyalty
54%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
54% of Stickam users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Stickam Product Quality
3.7/5
Stickam has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Stickam Product Information
Stickam’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Website
- http://www.stickam.com
Industry
Tech
AdTech
Business Services
Content
Enterprise
Hardware and Devices
Media
Productivity
SaaS
Sports & Entertainment
Stickam Pricing
Stickam ROI & Value For Money
2.2/5
Stickam has a value for money and ROI score of 2.2 out of 5 stars rated by its users and customers.
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Stickam Customer Satisfaction (CSAT)
Stickam Customer Satisfaction (CSAT) Score
60 / 100
Stickam has an overall Customer Satisfaction score of 60 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
60%
Satisfied
0%
Neither Satisfied nor Dissatisfied
40%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Stickam Customer Service
3/5
Stickam has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
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About Stickam's Customer Service
Address
1975 pads rd, Suite 3000, Los Angeles, CA
Website
http://www.stickam.com
Consumer vs. Employees
Stickam scored a -63 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of Stickam would recommend the brand to a friend. ENPS measures how likely Stickam employees would recommend working at Stickam to a friend.
Net Promoter Score
-63
NPS Score
| 12% | Promoters |
|---|---|
| 13% | Passive |
| 75% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 60% | Promoters |
|---|---|
| 0% | Passive |
| 40% | Detractors |
