0
NPS
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StreamSets
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About StreamSets' Brand
DataOps Platform for Continuous Dataflows
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
3.7/5
Pricing
4/5
Customer Service
StreamSets NPS
StreamSets's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether StreamSets's customers would recommend using the product based on a scale of -100 to 100.
StreamSets Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
StreamSets NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2024 0 | Jul 2024 | 0 |
Aug 2024 0 | Aug 2024 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
StreamSets Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of StreamSets users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
StreamSets Product Quality
4/5
StreamSets has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock StreamSets' overall Product Quality score rated by its users and customers.
StreamSets Product Information
StreamSets’s product quality score is a 4 out of 5 as rated by its users and customers.
- Website
- https://streamsets.com/
- Company Size
- 51-200 Employees
Industry
Tech
Analytics
Big Data
SaaS
StreamSets Pricing
StreamSets ROI & Value For Money
3.7/5
StreamSets has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
Sign Up to unlock StreamSets' overall ROI score rated by its users and customers.
StreamSets Customer Satisfaction (CSAT)
StreamSets Customer Satisfaction (CSAT) Score
100 / 100
StreamSets has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
StreamSets Customer Service
4/5
StreamSets has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock StreamSets' overall Customer Service score rated by its users and customers.
About StreamSets's Customer Service
Address
2 Bryant St, Suite 240, San Francisco, CA 94105
Website
https://streamsets.com/
Phone Number
4155709655
StreamSets as an Employer
4.6/5
StreamSets has a 4.6/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
StreamSets scored a 0 for Net Promoter Score and a 57 for Employee Net Promoter Score. NPS gauges how likely a customer of StreamSets would recommend the brand to a friend. ENPS measures how likely StreamSets employees would recommend working at StreamSets to a friend.
Net Promoter Score
0
NPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
57
eNPS Score
| 71% | Promoters |
|---|---|
| 15% | Passive |
| 14% | Detractors |
