100
NPS
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Student Quarters
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About Student Quarters' Brand
Student Quarters is one of the top 25 student housing owners, operators, and asset managers in the US.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Student Quarters NPS
Student Quarters's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Student Quarters's customers would recommend using the product based on a scale of -100 to 100.
Student Quarters Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Student Quarters NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2024 100 | Aug 2024 | 100 |
Feb 2025 100 | Feb 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Student Quarters Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Student Quarters users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Student Quarters Product Quality
5/5
Student Quarters has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Student Quarters' overall Product Quality score rated by its users and customers.
Student Quarters Product Information
Student Quarters’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- https://livesq.com/
- Company Size
- 201-500 Employees
Industry
Real Estate
Student Quarters Pricing
Student Quarters ROI & Value For Money
5/5
Student Quarters has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Student Quarters' overall ROI score rated by its users and customers.
Student Quarters Customer Satisfaction (CSAT)
Student Quarters Customer Satisfaction (CSAT) Score
100 / 100
Student Quarters has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Student Quarters Customer Service
5/5
Student Quarters has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Student Quarters' overall Customer Service score rated by its users and customers.
About Student Quarters's Customer Service
Address
1200 Peachtree St NE, Atlanta, GA 30309
Website
https://livesq.com/
Student Quarters's Social Links
Student Quarters as an Employer
4.7/5
Student Quarters has a 4.7/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Student Quarters scored a 100 for Net Promoter Score and a 88 for Employee Net Promoter Score. NPS gauges how likely a customer of Student Quarters would recommend the brand to a friend. ENPS measures how likely Student Quarters employees would recommend working at Student Quarters to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
88
eNPS Score
| 91% | Promoters |
|---|---|
| 6% | Passive |
| 3% | Detractors |
