100
NPS
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Suguna Foods
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About Suguna Foods' Brand
Provider of broiler products. The company provides poultry products such as chicken, value added eggs and frozen chicken. It offers a range of poultry products and services such as broiler and layer farming, hatcheries, feed mills, processing plants, vaccines and exports.
Brand at a Glance
10%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Suguna Foods NPS
Suguna Foods's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Suguna Foods's customers would recommend using the product based on a scale of -100 to 100.
Suguna Foods Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Suguna Foods NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2025 100 | Aug 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Suguna Foods Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Suguna Foods users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Suguna Foods Product Quality
1.5/5
Suguna Foods has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Suguna Foods' overall Product Quality score rated by its users and customers.
Suguna Foods Product Information
Suguna Foods’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.sugunafoods.co.in
- Company Size
- 1,001-5,000 Employees
Suguna Foods Pricing
Suguna Foods ROI & Value For Money
1.5/5
Suguna Foods has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Suguna Foods' overall ROI score rated by its users and customers.
Suguna Foods Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Suguna Foods Customer Service
1.5/5
Suguna Foods has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Suguna Foods' overall Customer Service score rated by its users and customers.
About Suguna Foods's Customer Service
Address
1057, Avinashi Road, Coimbatore, 641018
Website
www.sugunafoods.co.in
Phone Number
5
