100
NPS
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Brand Page
Sun Direct TV
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About Sun Direct TV's Brand
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sun Direct TV NPS
Sun Direct TV's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sun Direct TV's customers would recommend using the product based on a scale of -100 to 100.
Sun Direct TV Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sun Direct TV NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2026 100 | Feb 2026 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sun Direct TV Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sun Direct TV users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sun Direct TV Product Quality
5/5
Sun Direct TV has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sun Direct TV's overall Product Quality score rated by its users and customers.
Sun Direct TV Product Information
Sun Direct TV’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.sundirect.in
- Company Size
- 501-1,000 Employees
Sun Direct TV Pricing
Sun Direct TV ROI & Value For Money
5/5
Sun Direct TV has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sun Direct TV's overall ROI score rated by its users and customers.
Sun Direct TV Customer Satisfaction (CSAT)
Sun Direct TV Customer Satisfaction (CSAT) Score
100 / 100
Sun Direct TV has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Sun Direct TV Customer Service
5/5
Sun Direct TV has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sun Direct TV's overall Customer Service score rated by its users and customers.
About Sun Direct TV's Customer Service
Address
India
Website
http://www.sundirect.in
