100
NPS
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Sunbit
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About Sunbit's Brand
At Sunbit, we believe that people deserve to get the most out of their hard-earned money, every time.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Sunbit NPS
Sunbit's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Sunbit's customers would recommend using the product based on a scale of -100 to 100.
Sunbit Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Sunbit NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2020 100 | Jul 2020 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Sunbit Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Sunbit users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Sunbit Product Quality
5/5
Sunbit has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sunbit's overall Product Quality score rated by its users and customers.
Sunbit Product Information
Sunbit’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://sunbit.com/
- Company Size
- 11-50 Employees
Industry
Tech
Ecommerce and Marketplaces
FinTech
Marketplaces
Sunbit Pricing
Sunbit ROI & Value For Money
5/5
Sunbit has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sunbit's overall ROI score rated by its users and customers.
Sunbit Customer Service
5/5
Sunbit has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Sunbit's overall Customer Service score rated by its users and customers.
About Sunbit's Customer Service
Address
Los Angeles, CA 90024
Website
http://sunbit.com/
Phone Number
(310)307-4850
Consumer vs. Employees
Sunbit scored a 100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Sunbit would recommend the brand to a friend. ENPS measures how likely Sunbit employees would recommend working at Sunbit to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 0% | Promoters |
|---|---|
| 100% | Passive |
| 0% | Detractors |
