-100
NPS
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Brand Page
Super Evil Mega Corp
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About Super Evil Mega Corp's Brand
Super Evil Megacorp is a multi-award winning game studio with a mission to build the very best cross-platform AAA multiplayer gaming experiences in the world.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
1.5/5
Pricing
1.5/5
Customer Service
Super Evil Mega Corp NPS
Super Evil Mega Corp's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Super Evil Mega Corp's customers would recommend using the product based on a scale of -100 to 100.
Super Evil Mega Corp Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Super Evil Mega Corp NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Oct 2022 -100 | Oct 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Super Evil Mega Corp Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Super Evil Mega Corp users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Super Evil Mega Corp Product Quality
1.5/5
Super Evil Mega Corp has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Super Evil Mega Corp's overall Product Quality score rated by its users and customers.
Super Evil Mega Corp Product Information
Super Evil Mega Corp’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Company Size
- 11-50 Employees
Industry
Tech
Gaming
Mobile App
Super Evil Mega Corp Pricing
Super Evil Mega Corp ROI & Value For Money
1.5/5
Super Evil Mega Corp has a value for money and ROI score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Super Evil Mega Corp's overall ROI score rated by its users and customers.
Super Evil Mega Corp Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
100%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Super Evil Mega Corp Customer Service
1.5/5
Super Evil Mega Corp has an overall Customer Service score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Super Evil Mega Corp's overall Customer Service score rated by its users and customers.
About Super Evil Mega Corp's Customer Service
Address
San Mateo, CA 94401
Website
http://www.superevilmegacorp.com
Phone Number
650425-6696
Super Evil Mega Corp as an Employer
2.8/5
Super Evil Mega Corp has a 2.8/5 stars for its overall company culture rated by their employees
top
25%
CEO of Super Evil Mega Corp
In the Top 25% of Similar Sized Companies on Comparably.
Consumer vs. Employees
Super Evil Mega Corp scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Super Evil Mega Corp would recommend the brand to a friend. ENPS measures how likely Super Evil Mega Corp employees would recommend working at Super Evil Mega Corp to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 43% | Promoters |
|---|---|
| 14% | Passive |
| 43% | Detractors |
