-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
SuperVista
Marketing or Exec? Claim Your Free Account
About SuperVista's Brand
Distributor and supplier of eye wear. The company provides prescription eyewear online and also offers advisory and sales services from affiliated traditional opticians across Germany, Austria, England and Spain.
Brand at a Glance
100%
Customer Loyalty
1.5/5
Product Quality
4/5
Pricing
3/5
Customer Service
SuperVista NPS
SuperVista's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether SuperVista's customers would recommend using the product based on a scale of -100 to 100.
SuperVista Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
SuperVista NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2021 -100 | Jun 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
SuperVista Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of SuperVista users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
SuperVista Product Quality
1.5/5
SuperVista has an overall Product Quality score of 1.5 out of 5 stars rated by its users and customers.
Sign Up to unlock SuperVista's overall Product Quality score rated by its users and customers.
SuperVista Product Information
SuperVista’s product quality score is a 1.5 out of 5 as rated by its users and customers.
- Website
- www.brillen.de
- Company Size
- 51-200 Employees
SuperVista Pricing
SuperVista ROI & Value For Money
4/5
SuperVista has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock SuperVista's overall ROI score rated by its users and customers.
SuperVista Customer Service
3/5
SuperVista has an overall Customer Service score of 3 out of 5 stars rated by its users and customers.
Sign Up to unlock SuperVista's overall Customer Service score rated by its users and customers.
About SuperVista's Customer Service
Address
, Berlin, 15745 Germany
Website
www.brillen.de
