100
NPS
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Brand Page
Tachyon Networks
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About Tachyon Networks' Brand
Tachyon Networks is a technology developer and network service provider offering broadband over satellite solutions.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
4/5
Pricing
5/5
Customer Service
Tachyon Networks NPS
Tachyon Networks's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Tachyon Networks's customers would recommend using the product based on a scale of -100 to 100.
Tachyon Networks Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Tachyon Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 100 | Jul 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tachyon Networks Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Tachyon Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tachyon Networks Product Quality
5/5
Tachyon Networks has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tachyon Networks' overall Product Quality score rated by its users and customers.
Tachyon Networks Product Information
Tachyon Networks’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.tachyon.net
- Company Size
- 51-200 Employees
Industry
Tech
Hardware and Devices
SaaS
Travel
Tachyon Networks Pricing
Tachyon Networks ROI & Value For Money
4/5
Tachyon Networks has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Tachyon Networks' overall ROI score rated by its users and customers.
Tachyon Networks Customer Satisfaction (CSAT)
Tachyon Networks Customer Satisfaction (CSAT) Score
100 / 100
Tachyon Networks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tachyon Networks Customer Service
5/5
Tachyon Networks has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tachyon Networks' overall Customer Service score rated by its users and customers.
About Tachyon Networks's Customer Service
Address
9339 Carroll Park Drive #150, San Diego, CA
Website
http://www.tachyon.net
Phone Number
8588828122
