25
NPS
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Brand Page
Taiga.io
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About Taiga.io's Brand
Brand at a Glance
4.2/5
Product Quality
4.1/5
Pricing
3.7/5
Customer Service
Taiga.io NPS
Taiga.io's Net Promoter Score (NPS) is a 25 with 54% Promoters, 17% Passives, and 29% Detractors. Net Promoter Score tracks whether Taiga.io's customers would recommend using the product based on a scale of -100 to 100.
Taiga.io Overall NPS
| 54% | Promoters |
|---|---|
| 17% | Passives |
| 29% | Detractors |
Taiga.io NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2020 25 | Aug 2020 | 25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Taiga.io NPS by Usage
Taiga.io's NPS was rated the highest by customers who have used Taiga.io's products/services for 2 to 5 Years, and the lowest by customers with 5 to 10 Years of usage.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
1 to 2 Years 37 | 1 to 2 Years | 37 |
2 to 5 Years 45 | 2 to 5 Years | 45 |
5 to 10 Years 21 | 5 to 10 Years | 21 |
Taiga.io Product Quality
4.2/5
Taiga.io has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Taiga.io Product Information
Taiga.io serves markets in the United States. Taiga.io supports iOS, Web, and Android devices and offers products for small sized businesses.
Taiga.io’s product quality score is a 4.2 out of 5 as rated by its users and customers.
- Website
- http://www.taiga.io
Languages Supported
English
Product Type
Project Management Software
Project Collaboration Software
Task Management Software
Project Portfolio Management Software
Visual Project Management Software
Product Roadmap Software
Kanban Tools Software
Agile Project Management Software
Product Management Software
Product Lifecycle Management Software
IT Project Management Software
Scrum Software
Taiga.io Pricing
Taiga.io ROI & Value For Money
4.1/5
Taiga.io has a value for money and ROI score of 4.1 out of 5 stars rated by its users and customers.
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Taiga.io Pricing Plans
Taiga.io has a pricing structure that accommodates small businesses.
Who Uses Taiga.io?
Small Businesses
Taiga.io Customer Service
3.7/5
Taiga.io has an overall Customer Service score of 3.7 out of 5 stars rated by its users and customers.
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About Taiga.io's Customer Service
Website
http://www.taiga.io
