-100
NPS
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Takasago International
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About Takasago International's Brand
Takasago International Corporation is a Japan-based company primarily engaged in the manufacture and sale of flavors, fragrances, aroma chemicals and fine chemicals. The Flavor products include flavors used in frozen desserts, such as beverages and ice creams, gums, confectioneries, processed foods and other processed food materials products. The Fragrance products include fragrances used in detergents, cosmetics and perfuming agents. The Aroma chemicals include menthol, synthetic perfumes such as musk, among others. The Fine chemicals include pharmaceutical intermediates, catalysts, photographic industry drugs and organic electronic materials. The majority of its revenue is generated from Flavors. The company operates its business mainly in Japan and rest from Asia, America, and Europe.
Takasago International NPS
Takasago International's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Takasago International's customers would recommend using the product based on a scale of -100 to 100.
Takasago International Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Takasago International NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2024 -100 | Jan 2024 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Consumer vs. Employees
Takasago International scored a -100 for Net Promoter Score and a 0 for Employee Net Promoter Score. NPS gauges how likely a customer of Takasago International would recommend the brand to a friend. ENPS measures how likely Takasago International employees would recommend working at Takasago International to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
0
eNPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
