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Take 44's Net Promoter Score (NPS) is a 69 with 77% Promoters, 15% Passives, and 8% Detractors. Net Promoter Score tracks whether Take 44's customers would recommend using the product based on a scale of -100 to 100.
| 77% | Promoters |
|---|---|
| 15% | Passives |
| 8% | Detractors |
| Summary | Date | Score |
|---|---|---|
Aug 2020 68 | Aug 2020 | 68 |
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Take 44 has an overall Product Quality score of 4.2 out of 5 stars rated by its users and customers.
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Take 44 serves markets in the United States. Take 44 supports Web devices and offers products for small and medium sized businesses.
Take 44’s product quality score is a 4.2 out of 5 as rated by its users and customers.
Take 44 has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Take 44 has a pricing structure that accommodates small and medium businesses. Starting from $120/month, Take 44 uses a subscription model and offers the following: - for NAHU members: $120/month or $1200/year; $40/month or $400/year per additional user., - standard license fees: $150/month or $1500/year; $50/month or $500/year per additional user., and NextAgency Premium:.
Take 44 has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
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Take 44 scored a 69 for Net Promoter Score and a -100 for Employee Net Promoter Score. NPS gauges how likely a customer of Take 44 would recommend the brand to a friend. ENPS measures how likely Take 44 employees would recommend working at Take 44 to a friend.
| 77% | Promoters |
|---|---|
| 15% | Passive |
| 8% | Detractors |
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |