-50
NPS
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Tamarac
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About Tamarac's Brand
Tamarac provides a suite of software tools and services to automate the process of portfolio management, rebalancing, and trading.
Brand at a Glance
55%
Customer Loyalty
2.2/5
Product Quality
2.5/5
Pricing
2.5/5
Customer Service
Tamarac NPS
Tamarac's Net Promoter Score (NPS) is a -50 with 0% Promoters, 50% Passives, and 50% Detractors. Net Promoter Score tracks whether Tamarac's customers would recommend using the product based on a scale of -100 to 100.
Tamarac Overall NPS
| 0% | Promoters |
|---|---|
| 50% | Passives |
| 50% | Detractors |
Tamarac NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2021 -100 | Jan 2021 | -100 |
Jun 2022 -50 | Jun 2022 | -50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tamarac Customer Loyalty
55%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
55% of Tamarac users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tamarac Product Quality
2.2/5
Tamarac has an overall Product Quality score of 2.2 out of 5 stars rated by its users and customers.
Sign Up to unlock Tamarac's overall Product Quality score rated by its users and customers.
Tamarac Product Information
Tamarac’s product quality score is a 2.2 out of 5 as rated by its users and customers.
- Website
- http://www.tamaracinc.com
- Company Size
- 501-1,000 Employees
Industry
Tech
Hardware and Devices
SaaS
Tamarac Pricing
Tamarac ROI & Value For Money
2.5/5
Tamarac has a value for money and ROI score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tamarac's overall ROI score rated by its users and customers.
Tamarac Customer Satisfaction (CSAT)
Tamarac Customer Satisfaction (CSAT) Score
100 / 100
Tamarac has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tamarac Customer Service
2.5/5
Tamarac has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tamarac's overall Customer Service score rated by its users and customers.
About Tamarac's Customer Service
Address
811 First Avenue, Seattle, WA
Website
http://www.tamaracinc.com
Phone Number
206-525-8811
Tamarac as an Employer
4.2/5
Tamarac has a 4.2/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
Tamarac scored a -50 for Net Promoter Score and a 50 for Employee Net Promoter Score. NPS gauges how likely a customer of Tamarac would recommend the brand to a friend. ENPS measures how likely Tamarac employees would recommend working at Tamarac to a friend.
Net Promoter Score
-50
NPS Score
| 0% | Promoters |
|---|---|
| 50% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
50
eNPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
