-15
NPS
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Teach For America
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About Teach For America's Brand
One day, all children in this nation will have the opportunity to attain an excellent education.
Brand at a Glance
66%
Customer Loyalty
3.7/5
Product Quality
3.7/5
Pricing
3.9/5
Customer Service
Teach For America NPS
Teach For America's Net Promoter Score (NPS) is a -15 with 33% Promoters, 19% Passives, and 48% Detractors. Net Promoter Score tracks whether Teach For America's customers would recommend using the product based on a scale of -100 to 100.
Teach For America Overall NPS
| 33% | Promoters |
|---|---|
| 19% | Passives |
| 48% | Detractors |
Teach For America NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 -10 | Jul 2022 | -10 |
Aug 2022 0 | Aug 2022 | 0 |
Sep 2022 8 | Sep 2022 | 8 |
Oct 2022 0 | Oct 2022 | 0 |
Mar 2023 6 | Mar 2023 | 6 |
Apr 2023 0 | Apr 2023 | 0 |
Aug 2023 0 | Aug 2023 | 0 |
Dec 2023 -6 | Dec 2023 | -6 |
Apr 2024 -11 | Apr 2024 | -11 |
Jul 2024 -6 | Jul 2024 | -6 |
Oct 2024 -10 | Oct 2024 | -10 |
Aug 2025 -14 | Aug 2025 | -14 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Teach For America NPS by Gender
Teach For America's NPS was rated -67 by Female customers on Comparably.
Female
-67
Teach For America's NPS was rated -67 by Female customers on Comparably.
0%
Promoters
33%
Passives
67%
Detractors
Male
N/A
Teach For America's NPS is not yet rated by Male customers.
0%
Promoters
0%
Passives
0%
Detractors
Teach For America NPS by Ethnicity
Teach For America's NPS was rated -33 points by African American/Black customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black -33 | African American/Black | -33 |
Teach For America Customer Loyalty
66%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
66% of Teach For America users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Teach For America Customer Loyalty Score by Gender
Teach For America's Customer Loyalty score was rated 40 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Teach For America.
Female
40%
Yes
Male
N/A
Yes
Teach For America Customer Loyalty Score by Ethnicity
Teach For America's Customer Loyalty score was rated 40% by African American/Black customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Teach For America.
40
out of 100
African American/Black
Teach For America Product Quality
3.7/5
Teach For America has an overall Product Quality score of 3.7 out of 5 stars rated by its users and customers.
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Teach For America Product Information
Teach For America’s product quality score is a 3.7 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Education
Quick Insights into Teach For America Product Quality
Teach For America's Product Quality score was rated highest by African American/Black customers.
Sign Up to unlock insights into how customers have ranked Teach For America's Product Quality.
Ranked Teach For America Product Quality the Highest
Teach For America Product Quality Score by Gender
Teach For America's Product Quality score was rated 3.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Teach For America.
Female
3.5/5
Male
N/A
Teach For America Product Quality Score by Ethnicity
Teach For America's Product Quality score was rated 3.8 stars by African American/Black customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Teach For America.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 3.8 | African American/Black | 3.8 |
Teach For America Pricing
Teach For America ROI & Value For Money
3.7/5
Teach For America has a value for money and ROI score of 3.7 out of 5 stars rated by its users and customers.
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Quick Insights into Teach For America ROI
Teach For America's ROI score was rated highest by African American/Black customers.
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Ranked Teach For America ROI the Highest
Teach For America ROI Score by Gender
Teach For America's ROI score was rated 3.1 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Teach For America.
Female
3.1/5
Male
N/A
Teach For America ROI Score by Ethnicity
Teach For America's ROI score was rated 3.6 stars by African American/Black customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Teach For America.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
African American/Black 3.6 | African American/Black | 3.6 |
Teach For America Customer Satisfaction (CSAT)
Teach For America Customer Satisfaction (CSAT) Score
50 / 100
Teach For America has an overall Customer Satisfaction score of 50 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
21%
Satisfied
29%
Neither Satisfied nor Dissatisfied
43%
Dissatisfied
0%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Teach For America Customer Satisfaction
Teach For America's Customer Satisfaction score was rated highest by African American/Black customers.
Sign Up to unlock insights into how customers have ranked Teach For America's Customer Satisfaction.
Ranked Teach For America Customer Satisfaction the Highest
Teach For America Customer Satisfaction Score by Ethnicity
CSAT according to African American/Black
Teach For America's Customer Satisfaction (CSAT) score was rated 33% according to African American/Black users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Teach For America.
33 / 100
Very Satisfied
0%
Satisfied
33%
Neither Satisfied nor Dissatisfied
67%
Dissatisfied
0%
Very Dissatisfied
0%
Teach For America Customer Service
3.9/5
Teach For America has an overall Customer Service score of 3.9 out of 5 stars rated by its users and customers.
Sign Up to unlock Teach For America's overall Customer Service score rated by its users and customers.
About Teach For America's Customer Service
Address
New York City, NY
Website
http://www.teachforamerica.org/
Phone Number
2122792620
Quick Insights into Teach For America Customer Service
Teach For America's Customer Service score was rated highest by African American/Black customers.
Sign Up to unlock insights into how customers have ranked Teach For America's Customer Service score.
Ranked Teach For America Customer Service the Highest
Teach For America Customer Service Score by Gender
Teach For America's Customer Service score was rated 3.5 by Female customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Teach For America.
Female
3.5/5
Male
N/A
Teach For America Customer Service Score by Ethnicity
Teach For America's Customer Service score was rated 3.8 stars by African American/Black customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Teach For America.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
African American/Black 3.8 | African American/Black | 3.8 |
Teach For America as an Employer
2.9/5
Teach For America has a 2.9/5 stars for its overall company culture rated by their employees
bottom
40%
Consumer vs. Employees
Teach For America scored a -15 for Net Promoter Score and a -23 for Employee Net Promoter Score. NPS gauges how likely a customer of Teach For America would recommend the brand to a friend. ENPS measures how likely Teach For America employees would recommend working at Teach For America to a friend.
Net Promoter Score
-15
NPS Score
| 33% | Promoters |
|---|---|
| 19% | Passive |
| 48% | Detractors |
Employee Net Promoter Score
-23
eNPS Score
| 31% | Promoters |
|---|---|
| 15% | Passive |
| 54% | Detractors |
