50
NPS
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Tech Data Corporation
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About Tech Data Corporation's Brand
Brand at a Glance
100%
Customer Loyalty
4.5/5
Product Quality
4.2/5
Pricing
4.2/5
Customer Service
Tech Data Corporation NPS
Tech Data Corporation's Net Promoter Score (NPS) is a 50 with 50% Promoters, 50% Passives, and 0% Detractors. Net Promoter Score tracks whether Tech Data Corporation's customers would recommend using the product based on a scale of -100 to 100.
Tech Data Corporation Overall NPS
| 50% | Promoters |
|---|---|
| 50% | Passives |
| 0% | Detractors |
Tech Data Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
May 2023 0 | May 2023 | 0 |
Aug 2025 50 | Aug 2025 | 50 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tech Data Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Tech Data Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tech Data Corporation Product Quality
4.5/5
Tech Data Corporation has an overall Product Quality score of 4.5 out of 5 stars rated by its users and customers.
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Tech Data Corporation Product Information
Tech Data Corporation’s product quality score is a 4.5 out of 5 as rated by its users and customers.
Tech Data Corporation Pricing
Tech Data Corporation ROI & Value For Money
4.2/5
Tech Data Corporation has a value for money and ROI score of 4.2 out of 5 stars rated by its users and customers.
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Tech Data Corporation Customer Satisfaction (CSAT)
Tech Data Corporation Customer Satisfaction (CSAT) Score
100 / 100
Tech Data Corporation has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
100%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tech Data Corporation Customer Service
4.2/5
Tech Data Corporation has an overall Customer Service score of 4.2 out of 5 stars rated by its users and customers.
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About Tech Data Corporation's Customer Service
Address
5350 Tech Data Dr, Clearwater, FL 33760
Website
https://www.techdata.com/contact
Tech Data Corporation as an Employer
Consumer vs. Employees
Tech Data Corporation scored a 50 for Net Promoter Score and a -10 for Employee Net Promoter Score. NPS gauges how likely a customer of Tech Data Corporation would recommend the brand to a friend. ENPS measures how likely Tech Data Corporation employees would recommend working at Tech Data Corporation to a friend.
Net Promoter Score
50
NPS Score
| 50% | Promoters |
|---|---|
| 50% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
-10
eNPS Score
| 30% | Promoters |
|---|---|
| 30% | Passive |
| 40% | Detractors |
