25
NPS
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Ted's Montana Grill
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About Ted's Montana Grill's Brand
Brand at a Glance
71%
Customer Loyalty
3.9/5
Product Quality
3.6/5
Pricing
3.8/5
Customer Service
Ted's Montana Grill NPS
Ted's Montana Grill's Net Promoter Score (NPS) is a 25 with 60% Promoters, 5% Passives, and 35% Detractors. Net Promoter Score tracks whether Ted's Montana Grill's customers would recommend using the product based on a scale of -100 to 100.
Ted's Montana Grill Overall NPS
| 60% | Promoters |
|---|---|
| 5% | Passives |
| 35% | Detractors |
Ted's Montana Grill NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 44 | Jul 2022 | 44 |
Nov 2022 50 | Nov 2022 | 50 |
Jan 2023 36 | Jan 2023 | 36 |
May 2023 25 | May 2023 | 25 |
Jun 2023 30 | Jun 2023 | 30 |
Sep 2023 22 | Sep 2023 | 22 |
Nov 2023 13 | Nov 2023 | 13 |
Jan 2024 19 | Jan 2024 | 19 |
Feb 2024 10 | Feb 2024 | 10 |
Sep 2024 16 | Sep 2024 | 16 |
Mar 2025 20 | Mar 2025 | 20 |
Jul 2025 25 | Jul 2025 | 25 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Ted's Montana Grill NPS by Gender
Ted's Montana Grill's NPS was rated 100 by Male customers on Comparably.
Male
100
Ted's Montana Grill's NPS was rated 100 by Male customers on Comparably.
100%
Promoters
0%
Passives
0%
Detractors
Female
N/A
Ted's Montana Grill's NPS is not yet rated by Female customers.
0%
Promoters
0%
Passives
0%
Detractors
Ted's Montana Grill NPS by Ethnicity
Ted's Montana Grill's NPS was rated 20 points by Caucasian customers on Comparably.
-100
-50
0
50
100
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 20 | Caucasian | 20 |
Ted's Montana Grill NPS by Usage
Ted's Montana Grill's NPS was rated 50 points by customers who have used Ted's Montana Grill's products/services for Over 10 Years.
-100
-50
0
50
100
| Summary | Usage | Score |
|---|---|---|
Over 10 Years 50 | Over 10 Years | 50 |
Ted's Montana Grill Customer Loyalty
71%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
71% of Ted's Montana Grill users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
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Ted's Montana Grill Customer Loyalty Score by Gender
Ted's Montana Grill's Customer Loyalty score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Gender data of Ted's Montana Grill.
Male
100%
Yes
Female
N/A
Yes
Ted's Montana Grill Customer Loyalty Score by Ethnicity
Ted's Montana Grill's Customer Loyalty score was rated 82% by Caucasian customers on Comparably.
% who answered "Yes"
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Ethnicity data of Ted's Montana Grill.
82
out of 100
Caucasian
Ted's Montana Grill Customer Loyalty Score by Usage
Ted's Montana Grill's Customer Loyalty score was rated 100% by customers who have used Ted's Montana Grill's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Customer Loyalty by Usage data and uncover the answer to "Would you consider yourself a loyal user/customer?" by usage.
Ted's Montana Grill Product Quality
3.9/5
Ted's Montana Grill has an overall Product Quality score of 3.9 out of 5 stars rated by its users and customers.
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Ted's Montana Grill Product Information
Ted's Montana Grill’s product quality score is a 3.9 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Quick Insights into Ted's Montana Grill Product Quality
Ted's Montana Grill's Product Quality score was rated highest by Male customers.
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Ranked Ted's Montana Grill Product Quality the Highest
Ted's Montana Grill Product Quality Score by Gender
Ted's Montana Grill's Product Quality score was rated 5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Gender data of Ted's Montana Grill.
Male
5/5
Female
N/A
Ted's Montana Grill Product Quality Score by Ethnicity
Ted's Montana Grill's Product Quality score was rated 3.8 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Product Quality by Ethnicity data of Ted's Montana Grill.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.8 | Caucasian | 3.8 |
Ted's Montana Grill Product Quality Score by Usage
Ted's Montana Grill's Product Quality score was rated 3.9 stars by customers who have used Ted's Montana Grill's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full Product Quality by Usage data.
Ted's Montana Grill Pricing
Ted's Montana Grill ROI & Value For Money
3.6/5
Ted's Montana Grill has a value for money and ROI score of 3.6 out of 5 stars rated by its users and customers.
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Quick Insights into Ted's Montana Grill ROI
Ted's Montana Grill's ROI score was rated highest by Male customers.
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Ranked Ted's Montana Grill ROI the Highest
Ted's Montana Grill ROI Score by Gender
Ted's Montana Grill's ROI score was rated 4.5 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Gender data of Ted's Montana Grill.
Male
4.5/5
Female
N/A
Ted's Montana Grill ROI Score by Ethnicity
Ted's Montana Grill's ROI score was rated 3.2 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full ROI by Ethnicity data of Ted's Montana Grill.
0
1
2
3
4
5
| Summary | Ethnicity | Score |
|---|---|---|
Caucasian 3.2 | Caucasian | 3.2 |
Ted's Montana Grill ROI Score by Usage
Ted's Montana Grill's ROI score was rated 3.5 stars by customers who have used Ted's Montana Grill's products/services for Over 10 Years.
Sign Up for Brand Profile PRO to get the full ROI by Usage data.
Ted's Montana Grill Customer Satisfaction (CSAT)
Ted's Montana Grill Customer Satisfaction (CSAT) Score
86 / 100
Ted's Montana Grill has an overall Customer Satisfaction score of 86 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
65%
Satisfied
21%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
7%
Very Dissatisfied
7%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Quick Insights into Ted's Montana Grill Customer Satisfaction
Ted's Montana Grill's Customer Satisfaction score was rated highest by Male customers.
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Ranked Ted's Montana Grill Customer Satisfaction the Highest
Ted's Montana Grill Customer Satisfaction Score by Gender
Ted's Montana Grill's Customer Satisfaction score was rated 100 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Gender data of Ted's Montana Grill.
100 / 100
MaleVery Satisfied | 100% | |
|---|---|---|
Satisfied | 0% | |
Neither Satisfied nor Dissatisfied | 0% | |
Dissatisfied | 0% | |
Very Dissatisfied | 0% |
Ted's Montana Grill Customer Satisfaction Score by Ethnicity
CSAT according to Caucasian
Ted's Montana Grill's Customer Satisfaction (CSAT) score was rated 50% according to Caucasian users and customers.
Sign Up for Brand Profile PRO to get the full Customer Satisfaction by Ethnicity data of Ted's Montana Grill.
50 / 100
Very Satisfied
50%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
25%
Very Dissatisfied
25%
Ted's Montana Grill Customer Service
3.8/5
Ted's Montana Grill has an overall Customer Service score of 3.8 out of 5 stars rated by its users and customers.
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About Ted's Montana Grill's Customer Service
Website
http://www.tedsmontanagrill.com
Quick Insights into Ted's Montana Grill Customer Service
Ted's Montana Grill's Customer Service score was rated highest by Male customers.
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Ranked Ted's Montana Grill Customer Service the Highest
Ted's Montana Grill Customer Service Score by Gender
Ted's Montana Grill's Customer Service score was rated 4.9 by Male customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Gender data of Ted's Montana Grill.
Male
4.9/5
Female
N/A
Ted's Montana Grill Customer Service Score by Ethnicity
Ted's Montana Grill's Customer Service score was rated 3.6 stars by Caucasian customers on Comparably.
Sign Up for Brand Profile PRO to get the full Customer Service by Ethnicity data of Ted's Montana Grill.
0
20
40
60
80
100
| Summary | Ethnicity | Customer Service Score |
|---|---|---|
Caucasian 3.6 | Caucasian | 3.6 |
Ted's Montana Grill Customer Service Score by Usage
Ted's Montana Grill's Customer Service score was rated 3.9 stars by customers who have used Ted's Montana Grill's products/services for Over 10 Years.
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Ted's Montana Grill as an Employer
2.5/5
Ted's Montana Grill has a 2.5/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Ted's Montana Grill scored a 25 for Net Promoter Score and a -45 for Employee Net Promoter Score. NPS gauges how likely a customer of Ted's Montana Grill would recommend the brand to a friend. ENPS measures how likely Ted's Montana Grill employees would recommend working at Ted's Montana Grill to a friend.
Net Promoter Score
25
NPS Score
| 60% | Promoters |
|---|---|
| 5% | Passive |
| 35% | Detractors |
Employee Net Promoter Score
-45
eNPS Score
| 21% | Promoters |
|---|---|
| 13% | Passive |
| 66% | Detractors |
