100
NPS
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Tejas Networks
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About Tejas Networks' Brand
Designer and developer of optical networking products and technologies. The company offers a portfolio of optical and data networking products covering access, metro, and long-haul networks that are used to build communication networks that carry voice, data, and video traffic from fixed line, mobile, and broadband networks over optical fiber to telecommunications service providers, internet service providers, utilities, defence and government entities in over 60 countries.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
Tejas Networks NPS
Tejas Networks's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Tejas Networks's customers would recommend using the product based on a scale of -100 to 100.
Tejas Networks Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Tejas Networks NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jul 2022 100 | Jul 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tejas Networks Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Tejas Networks users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tejas Networks Product Quality
5/5
Tejas Networks has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tejas Networks' overall Product Quality score rated by its users and customers.
Tejas Networks Product Information
Tejas Networks’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- www.tejasnetworks.com
- Company Size
- 501-1,000 Employees
Tejas Networks Pricing
Tejas Networks ROI & Value For Money
5/5
Tejas Networks has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tejas Networks' overall ROI score rated by its users and customers.
Tejas Networks Customer Satisfaction (CSAT)
Tejas Networks Customer Satisfaction (CSAT) Score
100 / 100
Tejas Networks has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tejas Networks Customer Service
5/5
Tejas Networks has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tejas Networks' overall Customer Service score rated by its users and customers.
About Tejas Networks's Customer Service
Address
Plot No. 25, JP Software Park, Bangalore, 560100
Website
www.tejasnetworks.com
Phone Number
7
