0
NPS
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Teledyne Dalsa
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About Teledyne Dalsa's Brand
Teledyne DALSA is a Canadian company specializing in the design and manufacture of specialized electronic imaging components
Brand at a Glance
100%
Customer Loyalty
4/5
Product Quality
4/5
Pricing
3.5/5
Customer Service
Teledyne Dalsa NPS
Teledyne Dalsa's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether Teledyne Dalsa's customers would recommend using the product based on a scale of -100 to 100.
Teledyne Dalsa Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
Teledyne Dalsa NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jan 2022 100 | Jan 2022 | 100 |
Sep 2022 100 | Sep 2022 | 100 |
Apr 2024 33 | Apr 2024 | 33 |
Oct 2025 0 | Oct 2025 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Teledyne Dalsa Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Teledyne Dalsa users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Teledyne Dalsa Product Quality
4/5
Teledyne Dalsa has an overall Product Quality score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Teledyne Dalsa's overall Product Quality score rated by its users and customers.
Teledyne Dalsa Product Information
Teledyne Dalsa’s product quality score is a 4 out of 5 as rated by its users and customers.
- Company Size
- 1,001-5,000 Employees
Industry
Tech
Hardware and Devices
Teledyne Dalsa Pricing
Teledyne Dalsa ROI & Value For Money
4/5
Teledyne Dalsa has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Teledyne Dalsa's overall ROI score rated by its users and customers.
Teledyne Dalsa Customer Satisfaction (CSAT)
Teledyne Dalsa Customer Satisfaction (CSAT) Score
67 / 100
Teledyne Dalsa has an overall Customer Satisfaction score of 67 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
0%
Satisfied
67%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
33%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Teledyne Dalsa Customer Service
3.5/5
Teledyne Dalsa has an overall Customer Service score of 3.5 out of 5 stars rated by its users and customers.
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About Teledyne Dalsa's Customer Service
Website
https://www.teledynedalsa.com/
Phone Number
519-886-6000
Teledyne Dalsa as an Employer
3.2/5
Teledyne Dalsa has a 3.2/5 stars for its overall company culture rated by their employees
bottom
30%
Consumer vs. Employees
Teledyne Dalsa scored a 0 for Net Promoter Score and a -62 for Employee Net Promoter Score. NPS gauges how likely a customer of Teledyne Dalsa would recommend the brand to a friend. ENPS measures how likely Teledyne Dalsa employees would recommend working at Teledyne Dalsa to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-62
eNPS Score
| 0% | Promoters |
|---|---|
| 38% | Passive |
| 62% | Detractors |
