0
NPS
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Thasos Group
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About Thasos Group's Brand
Thasos analyzes non-financial ""big data"" sources in order to measure real-time company fundamentals and macroeconomic developments
Brand at a Glance
10%
Customer Loyalty
2.5/5
Product Quality
4/5
Pricing
4/5
Customer Service
Thasos Group NPS
Thasos Group's Net Promoter Score (NPS) is a 0 with 0% Promoters, 100% Passives, and 0% Detractors. Net Promoter Score tracks whether Thasos Group's customers would recommend using the product based on a scale of -100 to 100.
Thasos Group Overall NPS
| 0% | Promoters |
|---|---|
| 100% | Passives |
| 0% | Detractors |
Thasos Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2020 0 | Sep 2020 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Thasos Group Customer Loyalty
10%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
10% of Thasos Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Thasos Group Product Quality
2.5/5
Thasos Group has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock Thasos Group's overall Product Quality score rated by its users and customers.
Thasos Group Product Information
Thasos Group’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- http://www.thasosgroup.com
- Company Size
- 11-50 Employees
Industry
Tech
Analytics
Big Data
Enterprise
SaaS
Thasos Group Pricing
Thasos Group ROI & Value For Money
4/5
Thasos Group has a value for money and ROI score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Thasos Group's overall ROI score rated by its users and customers.
Thasos Group Customer Service
4/5
Thasos Group has an overall Customer Service score of 4 out of 5 stars rated by its users and customers.
Sign Up to unlock Thasos Group's overall Customer Service score rated by its users and customers.
About Thasos Group's Customer Service
Address
115 W 18th St, 2nd Floor, New York City, NY 10011
Website
http://www.thasosgroup.com
