100
NPS
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The Bachrach Group
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About The Bachrach Group's Brand
The Bachrach Group is a full service Staffing Agency specializing in Executive Search, Direct Hire, and Temp & Contract placements.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
The Bachrach Group NPS
The Bachrach Group's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether The Bachrach Group's customers would recommend using the product based on a scale of -100 to 100.
The Bachrach Group Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
The Bachrach Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Feb 2025 100 | Feb 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Bachrach Group Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of The Bachrach Group users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
The Bachrach Group Product Quality
5/5
The Bachrach Group has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Bachrach Group's overall Product Quality score rated by its users and customers.
The Bachrach Group Product Information
The Bachrach Group’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://bachrachgroup.com/
- Company Size
- 51-200 Employees
Industry
Staffing and Recruiting
The Bachrach Group Pricing
The Bachrach Group ROI & Value For Money
5/5
The Bachrach Group has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Bachrach Group's overall ROI score rated by its users and customers.
The Bachrach Group Customer Satisfaction (CSAT)
The Bachrach Group Customer Satisfaction (CSAT) Score
100 / 100
The Bachrach Group has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Bachrach Group Customer Service
5/5
The Bachrach Group has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Bachrach Group's overall Customer Service score rated by its users and customers.
About The Bachrach Group's Customer Service
Address
1430 Broadway, Fl 13, New York City, NY 10018
Website
http://bachrachgroup.com/
Phone Number
2122797777x325
The Bachrach Group as an Employer
4.4/5
The Bachrach Group has a 4.4/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
The Bachrach Group scored a 100 for both Net Promoter Score and Employee Net Promoter Score. NPS gauges how likely a customer of The Bachrach Group would recommend the brand to a friend. ENPS measures how likely The Bachrach Group employees would recommend working at The Bachrach Group to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
