-100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
The Federal Deposit Insurance Corporation
Marketing or Exec? Claim Your Free Account
About The Federal Deposit Insurance Corporation's Brand
Brand at a Glance
100%
Customer Loyalty
2.5/5
Product Quality
2/5
Pricing
2.5/5
Customer Service
The Federal Deposit Insurance Corporation NPS
The Federal Deposit Insurance Corporation 's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether The Federal Deposit Insurance Corporation 's customers would recommend using the product based on a scale of -100 to 100.
The Federal Deposit Insurance Corporation Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
The Federal Deposit Insurance Corporation NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Jun 2022 -100 | Jun 2022 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Federal Deposit Insurance Corporation Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of The Federal Deposit Insurance Corporation users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
The Federal Deposit Insurance Corporation Product Quality
2.5/5
The Federal Deposit Insurance Corporation has an overall Product Quality score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Federal Deposit Insurance Corporation's overall Product Quality score rated by its users and customers.
The Federal Deposit Insurance Corporation Product Information
The Federal Deposit Insurance Corporation ’s product quality score is a 2.5 out of 5 as rated by its users and customers.
- Website
- https://www.fdic.gov/
- Company Size
- 5,001-10,000 Employees
The Federal Deposit Insurance Corporation Pricing
The Federal Deposit Insurance Corporation ROI & Value For Money
2/5
The Federal Deposit Insurance Corporation has a value for money and ROI score of 2 out of 5 stars rated by its users and customers.
Sign Up to unlock The Federal Deposit Insurance Corporation's overall ROI score rated by its users and customers.
The Federal Deposit Insurance Corporation Customer Satisfaction (CSAT)
Very Satisfied
0%
Satisfied
0%
Neither Satisfied nor Dissatisfied
100%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Federal Deposit Insurance Corporation Customer Service
2.5/5
The Federal Deposit Insurance Corporation has an overall Customer Service score of 2.5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Federal Deposit Insurance Corporation's overall Customer Service score rated by its users and customers.
About The Federal Deposit Insurance Corporation 's Customer Service
Website
https://www.fdic.gov/
The Federal Deposit Insurance Corporation as an Employer
Consumer vs. Employees
The Federal Deposit Insurance Corporation scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of The Federal Deposit Insurance Corporation would recommend the brand to a friend. ENPS measures how likely The Federal Deposit Insurance Corporation employees would recommend working at The Federal Deposit Insurance Corporation to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
