-100
NPS
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Pursuant
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About Pursuant's Brand
As a fundraising and marketing agency, exclusively serving the nonprofit sector, we develop and deploy strategies to improve results. Grounded in analytics and powered by our GivingDNA donor engagement platform, we extend your impact by allowing more people to experience the joy of giving.
Pursuant NPS
Pursuant's Net Promoter Score (NPS) is a -100 with 0% Promoters, 0% Passives, and 100% Detractors. Net Promoter Score tracks whether Pursuant's customers would recommend using the product based on a scale of -100 to 100.
Pursuant Overall NPS
| 0% | Promoters |
|---|---|
| 0% | Passives |
| 100% | Detractors |
Pursuant NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Aug 2021 -100 | Aug 2021 | -100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Pursuant as an Employer
4.6/5
Pursuant has a 4.6/5 stars for its overall company culture rated by their employees
top
5%
Consumer vs. Employees
Pursuant scored a -100 for Net Promoter Score and a 100 for Employee Net Promoter Score. NPS gauges how likely a customer of Pursuant would recommend the brand to a friend. ENPS measures how likely Pursuant employees would recommend working at Pursuant to a friend.
Net Promoter Score
-100
NPS Score
| 0% | Promoters |
|---|---|
| 0% | Passive |
| 100% | Detractors |
Employee Net Promoter Score
100
eNPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
