0
NPS
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The Voleon Group
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About The Voleon Group's Brand
The Voleon Group is a family of companies committed to the development & deployment of cutting-edge technologies in investment management.
The Voleon Group NPS
The Voleon Group's Net Promoter Score (NPS) is a 0 with 50% Promoters, 0% Passives, and 50% Detractors. Net Promoter Score tracks whether The Voleon Group's customers would recommend using the product based on a scale of -100 to 100.
The Voleon Group Overall NPS
| 50% | Promoters |
|---|---|
| 0% | Passives |
| 50% | Detractors |
The Voleon Group NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Dec 2022 -100 | Dec 2022 | -100 |
Sep 2023 0 | Sep 2023 | 0 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Voleon Group as an Employer
Consumer vs. Employees
The Voleon Group scored a 0 for Net Promoter Score and a -90 for Employee Net Promoter Score. NPS gauges how likely a customer of The Voleon Group would recommend the brand to a friend. ENPS measures how likely The Voleon Group employees would recommend working at The Voleon Group to a friend.
Net Promoter Score
0
NPS Score
| 50% | Promoters |
|---|---|
| 0% | Passive |
| 50% | Detractors |
Employee Net Promoter Score
-90
eNPS Score
| 0% | Promoters |
|---|---|
| 10% | Passive |
| 90% | Detractors |
