100
NPS
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The Weitz Company
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About The Weitz Company's Brand
The Weitz Company is the sixth oldest Architectural/Engineering/Construction firm in the United States. We have forged our reputation by constantly seeking new construction innovations and technologies that provide our clients with predictable, reliable and collaborative services. Our financial strength, longevity and stability through more than 167 years of economic cycles has positioned us as a recognizable leader in the construction industry.
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
5/5
Customer Service
The Weitz Company NPS
The Weitz Company's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether The Weitz Company's customers would recommend using the product based on a scale of -100 to 100.
The Weitz Company Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
The Weitz Company NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Apr 2024 100 | Apr 2024 | 100 |
Mar 2025 100 | Mar 2025 | 100 |
Dec 2025 100 | Dec 2025 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
The Weitz Company Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of The Weitz Company users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
The Weitz Company Product Quality
5/5
The Weitz Company has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Weitz Company's overall Product Quality score rated by its users and customers.
The Weitz Company Product Information
The Weitz Company’s product quality score is a 5 out of 5 as rated by its users and customers.
- Website
- http://www.weitz.com
- Company Size
- 501-1,000 Employees
Industry
Construction
The Weitz Company Pricing
The Weitz Company ROI & Value For Money
5/5
The Weitz Company has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Weitz Company's overall ROI score rated by its users and customers.
The Weitz Company Customer Satisfaction (CSAT)
The Weitz Company Customer Satisfaction (CSAT) Score
100 / 100
The Weitz Company has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
The Weitz Company Customer Service
5/5
The Weitz Company has an overall Customer Service score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock The Weitz Company's overall Customer Service score rated by its users and customers.
About The Weitz Company's Customer Service
Address
611 5th Ave, Suite 300, Des Moines, IA 50309
Website
http://www.weitz.com
Phone Number
515-246-4700
The Weitz Company as an Employer
4.5/5
The Weitz Company has a 4.5/5 stars for its overall company culture rated by their employees
top
10%
Consumer vs. Employees
The Weitz Company scored a 100 for Net Promoter Score and a 20 for Employee Net Promoter Score. NPS gauges how likely a customer of The Weitz Company would recommend the brand to a friend. ENPS measures how likely The Weitz Company employees would recommend working at The Weitz Company to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
20
eNPS Score
| 50% | Promoters |
|---|---|
| 20% | Passive |
| 30% | Detractors |
