100
NPS
Learn More about Brand Intelligence Solutions
Find out what hundreds of thousands of customers are saying about your brand, your competitors and others in the industry
Thank you for inquiring about Comparably's Brand Intelligence Solutions
A member from Comparably's team member will be reaching out shortly to set up a time to speak about our Brand Intelligence Solutions
Brand Page
Tiger Analytics
Marketing or Exec? Claim Your Free Account
About Tiger Analytics' Brand
Tiger Analytics is a boutique consulting company focusing on data analytics and predictive modeling in some of the high growth areas such as
Brand at a Glance
100%
Customer Loyalty
5/5
Product Quality
5/5
Pricing
4.7/5
Customer Service
Tiger Analytics NPS
Tiger Analytics's Net Promoter Score (NPS) is a 100 with 100% Promoters, 0% Passives, and 0% Detractors. Net Promoter Score tracks whether Tiger Analytics's customers would recommend using the product based on a scale of -100 to 100.
Tiger Analytics Overall NPS
| 100% | Promoters |
|---|---|
| 0% | Passives |
| 0% | Detractors |
Tiger Analytics NPS Trend
-100
-50
0
50
100
| Summary | Date | Score |
|---|---|---|
Sep 2021 100 | Sep 2021 | 100 |
Dec 2022 100 | Dec 2022 | 100 |
What is NPS
Net Promoter Score (NPS) is a management tool that can be used to gauge the satisfaction of a firm's customer relationships. NPS has been widely adopted as a key metric often linked to the revenue potential of a company’s product or service. The metric is based on customer responses to the question: "On a scale of 0 to 10, how likely are you to recommend the product to a friend?"
Those who respond with a score of 9 to 10 are known as Promoters, and are widely associated with behaviors that create value, including actively encouraging others to use the product or service. Those who respond with a score of 7 or 8 are categorized as Passives, and they are believed to be less likely to exhibit the value-creation traits of Promoters having a largely neutral effect on other consumers. Detractors are those who fall in the score range of 0 to 6 and represent dissatisfied customers of the product sometimes actively recommending against using the product.
Tiger Analytics Customer Loyalty
100%
Customer Loyalty is a strong indicator of whether or not a customer will choose a brand repeatedly over a competitor that offers similar products/services.
100% of Tiger Analytics users/customers answered "Yes" when asked: "Would you consider yourself a loyal user/customer?"
Sign Up to see the full customer demographics data and the people that answered "Yes" when asked "Would you consider yourself a loyal user/customer?"
Tiger Analytics Product Quality
5/5
Tiger Analytics has an overall Product Quality score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tiger Analytics' overall Product Quality score rated by its users and customers.
Tiger Analytics Product Information
Tiger Analytics’s product quality score is a 5 out of 5 as rated by its users and customers.
- Company Size
- 51-200 Employees
Industry
Tech
AI, Big Data and Analytics
AdTech
Analytics
Big Data
Content
Media
SaaS
Small Business Services
Sports & Entertainment
Tiger Analytics Pricing
Tiger Analytics ROI & Value For Money
5/5
Tiger Analytics has a value for money and ROI score of 5 out of 5 stars rated by its users and customers.
Sign Up to unlock Tiger Analytics' overall ROI score rated by its users and customers.
Tiger Analytics Customer Satisfaction (CSAT)
Tiger Analytics Customer Satisfaction (CSAT) Score
100 / 100
Tiger Analytics has an overall Customer Satisfaction score of 100 rated by its users and customers.
Sign Up to see the full customer demographics data and the people that answered "How would you rate your overall satisfaction with the service you received?"
Very Satisfied
100%
Satisfied
0%
Neither Satisfied nor Dissatisfied
0%
Dissatisfied
0%
Very Dissatisfied
0%
What is Customer Satisfaction (CSAT) Score
Customer Satisfaction Score (also known as CSAT), is a metric used to quantify how satisfied customers are with a company or brand’s products and services. The Customer Satisfaction Score is based on customers response to the question: “How would you rate your overall satisfaction with the service you received?” The score is calculated using the formula: (The total number answer of “Very Satisfied” and “Satisfied”) ÷ (The total response) x100, and it is generally displayed in percentages. Some of the main benefits of the CSAT for businesses are tracking retention, identifying happy customers and growing relationships, and gaining repeat business to build a sustainable brand.
Tiger Analytics Customer Service
4.7/5
Tiger Analytics has an overall Customer Service score of 4.7 out of 5 stars rated by its users and customers.
Sign Up to unlock Tiger Analytics' overall Customer Service score rated by its users and customers.
About Tiger Analytics's Customer Service
Address
226 Airport Pkwy, Suite 430, San Jose, CA
Website
http://www.tigeranalytics.com
Phone Number
408-508-4430
Tiger Analytics as an Employer
3.0/5
Tiger Analytics has a 3.0/5 stars for its overall company culture rated by their employees
top
50%
Consumer vs. Employees
Tiger Analytics scored a 100 for Net Promoter Score and a 8 for Employee Net Promoter Score. NPS gauges how likely a customer of Tiger Analytics would recommend the brand to a friend. ENPS measures how likely Tiger Analytics employees would recommend working at Tiger Analytics to a friend.
Net Promoter Score
100
NPS Score
| 100% | Promoters |
|---|---|
| 0% | Passive |
| 0% | Detractors |
Employee Net Promoter Score
8
eNPS Score
| 50% | Promoters |
|---|---|
| 8% | Passive |
| 42% | Detractors |
